Division by zero on Upgrade from v4 to v5

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flaviocu
Posts: 10
Joined: 13 May 12 15:49

Division by zero on Upgrade from v4 to v5

Post by flaviocu »

Hello

I just installed V5 over my V4. When starting up, after a second I get a division by Zero error. Now the database can no longer be openend in v4 (newer Version, I pressed OK once) and also not in V5 (Division by Zero Error). Ofcourse I failed to make a backup. Any ideas on how to solve this?
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Screenshot_6.png (25.63 KiB) Viewed 1969 times
Thank you for you help
Hert
Posts: 7910
Joined: 13 Sep 03 6:24

Re: Division by zero on Upgrade from v4 to v5

Post by Hert »

Can you send me a copy of the database? Best to use your favorite cloud storage (dropbox/googleDrive/WeTransfer/...) and send me a link. Only the catalog database is needed, no need for the thumbs database.
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flaviocu
Posts: 10
Joined: 13 May 12 15:49

Re: Division by zero on Upgrade from v4 to v5

Post by flaviocu »

sent a link to support@
Hert
Posts: 7910
Joined: 13 Sep 03 6:24

Re: Division by zero on Upgrade from v4 to v5

Post by Hert »

Check your email. I get the error that the password is incorrect
This is a user-to-user forum. If you have suggestions, requests or need support then please send a message
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