Map API no longer working

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touriga
Posts: 17
Joined: 27 Oct 09 22:39

Map API no longer working

Post by touriga »

I set up my Google API account in February got everything working fine.
Today I tried to do some geotagging and it's not working. I get the following error:

"Oops! Something went wrong. This page didn't load Google Maps correctly. See the JavaScript console for technical details."

I've checked my key is correct.

Any ideas?
touriga
Posts: 17
Joined: 27 Oct 09 22:39

Re: Map API no longer working

Post by touriga »

[UPDATE]

It seems that the Google Maps lookup works, but not the embedded maps in PhotoSupreme

If I click on "show coordinates on Google Maps(tm)..." it opens up my browser and shows the location correctly.

See attached.
Attachments
ps.JPG
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Hert
Posts: 7870
Joined: 13 Sep 03 6:24

Re: Map API no longer working

Post by Hert »

Check in the google console if all services are added to your api key: Maps JavaScript, Geocoding and Elevation
Also make sure that a payment method is added to your google account.
This is a user-to-user forum. If you have suggestions, requests or need support then please send a message
touriga
Posts: 17
Joined: 27 Oct 09 22:39

Re: Map API no longer working

Post by touriga »

Thanks Hert. I did check that, it seems that calling Google via the "show coordinates on Google Maps" works so this seems to indicate that authorisation is working ok. It is the maps embedded in Photo Supreme that seem to have a problem. Do they operate in the same way?
touriga
Posts: 17
Joined: 27 Oct 09 22:39

Re: Map API no longer working

Post by touriga »

In case it is helpful here is a shot of the API console. Most of the errors are "compute". As you can see there are geocoding errors also.
Billing details and a valid payment card have been checked. During February and early part of March everything seemed to be working fine. I've made no changes since then apart from PhotoSupreme updates.
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psErrors.JPG
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Hert
Posts: 7870
Joined: 13 Sep 03 6:24

Re: Map API no longer working

Post by Hert »

touriga wrote: 01 Apr 19 10:57"show coordinates on Google Maps" works so this seems to indicate that authorisation is working ok
"Show Coordinates on Google Maps" calls the Google Maps website. That doesn't use your API key and will always work, even without API key.

The API key is used to display Maps inside the application, reverse/forward lookup, and altitude checking.
Everything is working fine here with my API key. And so I still think that your configuration is not correct. Did you also copy the Google API key to PSU's preferences? Try to copy/paste the key again.....could be that you missed a character?

Here's my Maps, and maybe other can chime in if Maps is working for them.
maps.png
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This is a user-to-user forum. If you have suggestions, requests or need support then please send a message
touriga
Posts: 17
Joined: 27 Oct 09 22:39

Re: Map API no longer working

Post by touriga »

= SOLVED =
I had an IP address restriction in place and since using it successfully a month ago my IP address has changed. I have now removed the IP address restriction and all is working fine.

Thanks for the responses, Hert
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