Search found 27 matches

by amartel
17 Aug 22 10:54
Forum: Photo Supreme
Topic: Inactivity period expired
Replies: 0
Views: 28960

Inactivity period expired

Hello,

I have big problems with inactivity detection and it has never really worked on my computer. I have tested several values for the setting in PSU preferences but, even if I choose the option "inactivity lock period: NEVER", my session locks after 10 seconds of inactivity.

I am using PSU 7.3 ...
by amartel
30 Jun 21 19:19
Forum: Photo Supreme
Topic: New update: 6.3.0.3755
Replies: 38
Views: 17905

Re: New update: 6.3.0.3755

Hi Hert,
I use the macOS server version with PostgreSQL (v12) on macbook air with Apple Silicon processor.
Installation is OK but I'm unable to update the database => PS is no longer responding and I have to kill it.
I tried several times and waited about 40 minutes before killing PS but I don't ...
by amartel
04 Jan 20 15:50
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

Re: License not found

OK and thank's a lot for all these explanations. We will follow your advice (use admin account on both computers) as it matches perfectly our use.
by amartel
03 Jan 20 21:23
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

Re: License not found

I'm not sure to understand: I have only one license file so I should have only one concurrent user and, because first license is for administrator, there no license for my wife. That's right?
by amartel
03 Jan 20 20:20
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

Re: License not found

>Is that screenshot of the User Manager from V5?
Yes.

>You can check the licenses you own at https://cp.idimager.com.
OK but I don't have a lot of information: just a product name + license key + date + link to download license file. And, when viewing the license file, there no information to let ...
by amartel
02 Jan 20 20:57
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

Re: License not found

And I also checked that no license file is stored locally (using terminal and command: find . -name "*.idlic") on both computers...
by amartel
02 Jan 20 20:53
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

Re: License not found

Hert,

Does it mean that I have to buy another license for my wife? I don't know how many licenses I have and I just have upgraded to V5 as I did from v3 to V4 (and my wife and I were able to use PSU concurrently with v3 and v4). I though that the licenses pool status (see screenshot) means that ...
by amartel
02 Jan 20 19:57
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

Re: License not found

Hi,

Thank's for your suggestions. I followed them but they didn't solve my problem. I also tried to connect with my wife's credentials on my computer and I had the same error message (trial expired). It may be a stupid question but could it be related to the license file and is it possible to ...
by amartel
01 Jan 20 21:43
Forum: Photo Supreme
Topic: License not found
Replies: 12
Views: 7956

License not found

Hi Hert ... and Happy new year !!!

I upgraded to PSU v5 server edition (Postgresql + macos) in september and, since the upgrade, the computer used by my wife can't get a license from the pool. At the first run after the upgrade to v5, I saw the "run in trial mode" notice and I thought that the ...
by amartel
27 Sep 19 21:07
Forum: Photo Supreme
Topic: geotagging still does not work
Replies: 4
Views: 3229

Re: PS v5 : geotagging still does not work

Hi Hert,

I just downloaded build 2401 and, now, geotagging... works again!!!

Thank's a lot for this workaround. That's perfect!
by amartel
18 Sep 19 18:04
Forum: Photo Supreme
Topic: geotagging still does not work
Replies: 4
Views: 3229

Re: PS v5 : geotagging still does not work

Hi Hert,

Thank's a lot for your quick answer and I understand now where is the problem.
I'll wait and hope goods news from apple (but a workaround will be very helpful too ;-) )

Regards,
Arnaud
by amartel
17 Sep 19 22:17
Forum: Photo Supreme
Topic: geotagging still does not work
Replies: 4
Views: 3229

geotagging still does not work

Hi,

As with the previous version, I can't set coordinates directly from the map because Right click doesn't display the contextual menu with search and 'set marker' option) :-(

OS: mac os 10.14.6 FRENCH
Photo Supreme: v5 server PostgreSQL
Geocoding API is installed and is working (map is displayed ...
by amartel
11 Feb 19 20:48
Forum: Photo Supreme
Topic: no maps with PSU V4.3.3.1943
Replies: 9
Views: 6566

Re: no maps with PSU V4.3.3.1943

Hi Hert,

Map is back with build 1947.

Many thanks for this quick fix!!
by amartel
10 Feb 19 20:30
Forum: Photo Supreme
Topic: no maps with PSU V4.3.3.1943
Replies: 9
Views: 6566

Re: no maps with PSU V4.3.3.1943

And, I don't know if this can be related but I also applied the last fix to my macos version (10.14.3)...
by amartel
10 Feb 19 20:27
Forum: Photo Supreme
Topic: no maps with PSU V4.3.3.1943
Replies: 9
Views: 6566

Re: no maps with PSU V4.3.3.1943

Hi Hert,

My key is not restricted. I have tried to put an IP restriction but id didn't change anything so I revert to no restriction.