Search found 20 matches

by AMack
19 Feb 25 15:57
Forum: Photo Supreme
Topic: Photo Supreme v2025 is released
Replies: 42
Views: 153704

Re: Photo Supreme v2025 is released / PROBLEM

Thank you, Hert, for your quick reply! I really appreciate your dedication with Photo Supreme and its users.

I will need to get in touch with support, since the files actually do exist, and the root folder is OK. I had a similar problem a few yers back (2019-ish) which remained unsolved for a ...
by AMack
18 Feb 25 21:12
Forum: Photo Supreme
Topic: Photo Supreme v2025 is released
Replies: 42
Views: 153704

Re: Photo Supreme v2025 is released / PROBLEM

Just bought the update, as I do every time, trusting things are rather getting better than worse. Had my database ugraded after starting the application. Result is syncing doesn't work anymore. Ctrl+S doesn't do anything, the red "unsynced" dot won't disappear. New versions (jpg) of the file (cr2 ...
by AMack
27 Jan 25 18:56
Forum: Photo Supreme
Topic: Thumnails not created, CR2 not displayed
Replies: 3
Views: 10135

Re: Thumnails not created, CR2 not displayed

Thanks your your reply! And yes, that's possible.

It seems my problem is the same as in [https://forum.idimager.com/viewtopic.php?t=35849] -- sorry, hadn't seen it before posting -- where you've suggested a few tests. Actually, the Status search for "With Possible Corruption" displays the files ...
by AMack
27 Jan 25 18:00
Forum: Photo Supreme
Topic: Thumnails not created, CR2 not displayed
Replies: 3
Views: 10135

Thumnails not created, CR2 not displayed

Each time when opening PSU2024 (Win 10), the program tells me it is creating 71 thumbnails (out of my ~40,000 pics). It never succeeds, and those few thumbnail frames remain empty, while their developed JPG or TIF versions are shown. Opening those CR2s presents me with a blank screen.

I tried Ctrl ...
by AMack
16 Sep 20 16:12
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

Maybe I'm not getting it, sorry, but how can I provide an XMP if there is none? PSU does not write any XMPs into the directories as described.

Thanks for your help
Andreas
by AMack
12 Sep 20 10:40
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

Thank you for your reply. Took me some time to get back to the problem.

PSU does not write XMP files in new folders from the point of time on the problems described above started.

The files still get registered with the database (file name and thumbnail), and I still can set rating, status colours ...
by AMack
06 Apr 20 16:49
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

No, unfortunately this also failed. (Error message attached.) I also tried "store metadata to file", but PSU doesn't succeed; the progress is not progressing at all, but remaining at 0,0%.
by AMack
05 Apr 20 19:54
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

Update

After unfortunately having been too busy with other things, I’ve now returned to my still existing PSU problem. I hope a couple of new observations might shed a different or at least slightly brighter light at things... As to your question, I think I don't use embedded metadata, but have ...
by AMack
07 Oct 19 16:23
Forum: Photo Supreme
Topic: Syncing doesn't work any more
Replies: 6
Views: 3563

Re: Syncing doesn't work any more

Thanks for the hint, your questioned is answered there. I followed your advice, but the same as before: no XMP written.
by AMack
07 Oct 19 16:12
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

No, it doesn't help. No XMP is written when re-importing the image after removing it from the catalog. Ctrl+S won't change that either.
by AMack
06 Oct 19 13:42
Forum: Photo Supreme
Topic: Syncing doesn't work any more
Replies: 6
Views: 3563

Re: Syncing doesn't work any more

As I said in my other current post, psu is not able to write files into the respective directory. This only occurs with the two latest import direcrories; older ones work fine. So maybe the trouble has to do with Microsoft's latest Windows update which possibly changed permission handling?
by AMack
05 Oct 19 15:51
Forum: Photo Supreme
Topic: CR2/DxO thumbnails not always displayed
Replies: 4
Views: 2780

Re: CR2/DxO thumbnails not always displayed

Thank you for your response which I got to see only now. I actually do "develop" CR2 to TIF, so no problem there. And I'm absolutely fine with a RAW representation that doesn't interpret proprietray editing information, dop files in this case. It is rather that I can clearly see the difference ...
by AMack
05 Oct 19 15:25
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

I tried that and did not get any further because there aren't any XMP files in the directory. It appears psu is not able to write them.
by AMack
05 Oct 19 13:53
Forum: Photo Supreme
Topic: Syncing doesn't work any more
Replies: 6
Views: 3563

Re: Syncing doesn't work any more

There are 248 thumbs displayed. -- Additionally, I made a screenshot of the error message shown which you can find attached to this post.
by AMack
05 Oct 19 13:48
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 15
Views: 10170

Re: Wrong/incomplete file metadata displayed

Thank you for your reply. I tried that but got an error message box (screenshot attached). Basically, I didn't have any problems so far, and I don't have a new camera oder different file types in use; so why would the application behave differently all of sudden? Just a thought: Could it be somme ...