Persistent 'browser that is not supported' message

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aaronj
Posts: 22
Joined: 03 Sep 21 18:41

Persistent 'browser that is not supported' message

Post by aaronj »

After installing an update in the last few days I started getting a warning over the Geo Tag map about an unsupported browser. This wouldn't be too bad if you had to dismiss it once per time you run the application, but at least for me, if I switch off of the Geo Tag panel and return, the message returns as well.
2021-09-03 14_47_08-Photo Supreme Server Edition _ IDimager Administrator _ postgresql.photosupreme@.png
2021-09-03 14_47_08-Photo Supreme Server Edition _ IDimager Administrator _ postgresql.photosupreme@.png (41.72 KiB) Viewed 4388 times
This is presumably a Google policy change related to the 6/15/2022 official retirement date for Internet Explorer.

I noted that the Run time utility for Internet Explorer that the maps are running in queries this registry key when Photo Supreme is loading:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent

I just grabbed the user agent string from my currently installed version of Chrome:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

...and put that into a String entry named Version within that key, and after restarting Photo Supreme, no more nag message!

I don't know if this will work for everyone or if it is a permanent solution, but it at least works perfectly for me at present and totally eliminates the nag message. In case the description might be unclear the .reg file text I pasted below should clarify.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent]
"Version"="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36"
G8DHE
Posts: 704
Joined: 21 Aug 17 12:58

Re: Persistent 'browser that is not supported' message

Post by G8DHE »

Yes suffering this as well, lets see if Hert can update the Browser in use otherwise will give this a go!
Geoff Mather (G8DHE)
aaronj
Posts: 22
Joined: 03 Sep 21 18:41

Re: Persistent 'browser that is not supported' message

Post by aaronj »

Its at least good to know it isn't just me.

I read this page after posting, which confirms that it was a policy change in August and is officially just a nag until August 2022, when IE support ends completely. I can't post the link as a forum newcomer, but it is on the google developers cite at path /maps/documentation/javascript/browsersupport

Or just search for the relevant text from the page:
Beginning in August 2021, a warning message will appear to Internet Explorer 11 users at the top of maps. The last version of the Maps JavaScript API to support Internet Explorer 11 is v3.47. Support for Internet Explorer 11 will be entirely discontinued in August 2022. This also applies to the IE mode in Edge.

I also realized that I should have made it clear that the User Agent key wasn't there at all ahead of time so that doesn't throw anyone off.

This key was already there:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings

and I added the User Agent sub-key, then the "Version" string value inside the newly created User Agent key.

Just to confirm how it looks for me once added:
2021-09-03 22_30_45-Registry Editor.png
2021-09-03 22_30_45-Registry Editor.png (9.86 KiB) Viewed 4354 times
I just wanted to make sure no one thought the User Agent key not being present ahead of time was a problem or was even unexpected.
BrianS
Posts: 66
Joined: 09 May 07 13:31
Location: Australia

Re: Persistent 'browser that is not supported' message

Post by BrianS »

Thanks aaronj,
This worked perfectly
Brian
Melbourne Australia
2024 PSU, Win 11-64, Canon 1Dx, 50D, FUJI X-T1, X-T2, LR CC, PS CC2025
andrew.heard
Posts: 219
Joined: 15 Jun 10 23:36

Re: Persistent 'browser that is not supported' message

Post by andrew.heard »

Thanks aaronj for the fix. I had exactly the same issue with latest Photo Supreme-64 6.7.0.4082.exe on Windows 10. I see this topic is 3 months old, but no update to PSu yet.
Alfons
Posts: 76
Joined: 03 Mar 10 18:05

Re: Persistent 'browser that is not supported' message

Post by Alfons »

I have the same problem (Google Chrome).
snowman1
Posts: 394
Joined: 01 Jan 07 2:13

Re: Persistent 'browser that is not supported' message

Post by snowman1 »

Yes, still happens for me and it would be good if PSU could remedy this; perhaps its not possible to do so because of variations across systems. If so then "official" advice would certainly be welcome (not withstanding aaronj's help which certainly sheds a great deal of clarity on the issuse, thanks aaron.)

Whilst I appreciate that this is the key that PSU uses I haven't inserted the user agent key for several reasons: I have no way of knowing what else might query this key, now or in the future, as it's not a PSU-specific key, and therefore what the implications could be: laws of unintended consequences could apply, including potential security implications (ok I realise this is unlikely, but still). And I don't know what value should go in for my system.

For info, possibly not relevant, I never use IE; FF is my primary browser and I use Chrome if I have to.
fbungarz
Posts: 1826
Joined: 08 Dec 06 4:03
Location: Arizona, USA

Re: Persistent 'browser that is not supported' message

Post by fbungarz »

I can confirm that this registry editor hack works, but I agree that it might be better to add that key to the registry perhaps automatically during installation/update.
Also - what happens if one uses a custom PSU registry? Would that key not better be inserted there instead of the general Windows registry?
Hert
Posts: 7870
Joined: 13 Sep 03 6:24

Re: Persistent 'browser that is not supported' message

Post by Hert »

fbungarz wrote: 15 Dec 21 0:40Would that key not better be inserted there instead of the general Windows registry?
That key is a system wide setting, not limited to PSU.
PSU will not change a system wide settings that could potentially harm other applications.
That Google Nag Warning is now no longer visible, also without this key.
This is a user-to-user forum. If you have suggestions, requests or need support then please send a message
fbungarz
Posts: 1826
Joined: 08 Dec 06 4:03
Location: Arizona, USA

Re: Persistent 'browser that is not supported' message

Post by fbungarz »

OK, good to know. I better remove the key again then.
Thanks,
Frank
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