Photo Supreme Not Responding

[moritz]

I am running the current v4 version on Windows 10. Earlier this month everything was working ok. Since yesterday, every time I open Photo Supreme, it starts the Synchronizing Service and then hangs at 0% and the program stops responding. I have tried reboot, I upgraded to the very latest version of Photo Supreme, but same issue. At this point I cannot work on anything because of this. I can't even stop the Synchronizing Service. The program just hangs. Any suggestions?

[Hert]

In V4.1, on startup, PSU ckecks for images in the catalog that has never been fully imported. This can be the case when you import a folder and close PSU while the import is still running. Then on startup the import will continue where it last left off.

Apparently you have such images in your catalog, may be even a lot of them. I’ll need some more details: are all your images “online”? Or could it be that PSU is waiting for some connection to be established (network?).
How many images are there in your catalog?

[moritz]

I have about 75,000 images in the database. I am not 100% sure but can't check since Photosupreme is unresponsive.
All images are on a local network Synology NAS drive which has been working fine for years. I can browse and view the images in various other programs.
What is interesting is that whenever I start PS, it hangs at a different image, a few images further from the last hang. But it always shows 0% progress.

Capture.JPG (18.81 KiB) Viewed 2926 times

[Hert]

I've just uploaded build 1456 to the website. Can you install that and check if you can start Photo Supreme again?

[moritz]

YES! Thanik you so much for the quick and awesome support!

I am verifying the folder where I had the hangs and so far so good. Everything looks normal and is working perfectly