Missing Thumbnails for Affinity Photo Files

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wesstl
Posts: 20
Joined: 25 Jan 15 22:06

Missing Thumbnails for Affinity Photo Files

Post by wesstl »

I use Affinity Photo for Mac and save my multi-layered files in their native afphoto format. Until the most recent update, there weren't any issues doing so in PS 7. The fileds loaded just fine and had lovely thumbnails. But now after the most recent update, PS 7 doesn't generate thumbnails for these files. See attached. Any help would be appreciated.
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Screen Shot 2022-10-03 at 11.31.06 AM.png
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Hert
Posts: 7401
Joined: 13 Sep 03 6:24

Re: Missing Thumbnails for Affinity Photo Files

Post by Hert »

For Affinity files, Psu asks the OS to generate a thumb.
Check if you see thumbs in Finder for your afphoto files.
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wesstl
Posts: 20
Joined: 25 Jan 15 22:06

Re: Missing Thumbnails for Affinity Photo Files

Post by wesstl »

I do see the image in the Finder when I use the Quick Look option on my Mac.
Hert
Posts: 7401
Joined: 13 Sep 03 6:24

Re: Missing Thumbnails for Affinity Photo Files

Post by Hert »

I do see the image in the Finder when I use the Quick Look option on my Mac.
Quick Look is something different than icons in Finder. Visit a folder in Finder and set the view to "As Icons".

Here on my macOS (version 12.6) I get to see thumbs in Finder when I open a folder containing AFPHOTO files.
And as I see thumbs in Finder, I also get those in PSU
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wesstl
Posts: 20
Joined: 25 Jan 15 22:06

Re: Missing Thumbnails for Affinity Photo Files

Post by wesstl »

Thanks. I did NOT have thumbnails for afphoto files when viewing as icons in macos 12.6. After reading your post I did some internet searching and found other users with a similar problem with different file types. Luckily, someone figured out a solution. I'll post here in case someone else has this problem in the future:

Open up Activity Monitor, searched for a process called "com.apple.quicklook.ThumbnailsAgent," and force quit that process.
Then Force Quit/Relaunch Finder. Now the OS should be generating thumbnails for all image files.
Open Photo Supreme, select all files without thumbnails, right click and choose Operations/Rebuild Thumbnails.

Now I have thumbnails again.
Hert
Posts: 7401
Joined: 13 Sep 03 6:24

Re: Missing Thumbnails for Affinity Photo Files

Post by Hert »

Thank you for sharing. That really adds value.
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Username
Posts: 292
Joined: 18 Feb 18 21:21

Re: Missing Thumbnails for Affinity Photo Files

Post by Username »

Thank you for that information!

You saved me a lot of trouble.
wesstl wrote: 05 Oct 22 15:41 Thanks. I did NOT have thumbnails for afphoto files when viewing as icons in macos 12.6. After reading your post I did some internet searching and found other users with a similar problem with different file types. Luckily, someone figured out a solution. I'll post here in case someone else has this problem in the future:

Open up Activity Monitor, searched for a process called "com.apple.quicklook.ThumbnailsAgent," and force quit that process.
Then Force Quit/Relaunch Finder. Now the OS should be generating thumbnails for all image files.
Open Photo Supreme, select all files without thumbnails, right click and choose Operations/Rebuild Thumbnails.

Now I have thumbnails again.
PSu Server 7 & Postgres 12 on macOS 12.3
PSO 6 on Windows Server 2022

- I'm the user
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