Selecting more pictures pauses Details

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Jesperben
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Joined: 02 Jul 11 7:07
Location: Odense, Denmark
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Selecting more pictures pauses Details

Post by Jesperben »

Hi, I am experiencing a performance issue in PS 7 for Windows Single User, and I hope some of you can help me.

The problem appears - as far as I can see - only when using the Details panel. When I select two or more pictures the program pauses. Fx. if I right click on the selected pictures the menu only appears after a pause from 3 to 9 seconds. The same happens if I use a keyboard shortcut. And if I select one of the boxes in the panel - like Headline, Description etc. - I must wait some seconds before they become "live", and I can actually write anything in them.

Often the cursor changes to a blue circle when pausing.

The problem isn't new, but I have waited to post here until I had tried all solutions I could think of. There are no problems at all when selecting only one photo.

It may sound as a small issue, but when you are working yourself through thousands of pictures, it gets very annoying, and I get somewhat hesitant to use the program, which I have enjoyed for more than 10 years.

I use the latest upgrade of PS 7 for Windows Single User 64 bit. Catalog and thumbnail databases are compacted, I have uninstalled and reinstalled the program. I use Windows 10 Home version 21H2 build 19044.1826 (latest) 64 bit. My pc has an i7-4770 CPU 3.40GHz and 16 GB RAM. The catalog and thumbnail databases are on a SSD disk (C:).

Thank you for any advice.
Jesper
Trying to get a lot of old pictures out to the family
apanella
Posts: 34
Joined: 22 Nov 20 18:01
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Re: Selecting more pictures pauses Details

Post by apanella »

FWIW, I can duplicate the pause in PSU build 4432....

Details panel open... select one image... cntrl-click select second image... spinning blue icon appears... wait,,, application uses 12% of the processor for a while... could be 9 seconds.... maybe longer)

It may be new-ish, because I know I have used the details pane to change metadata on multiple files at the same time before.

UPDATE: I can also report issue fixed with build 4438
Last edited by apanella on 21 Jul 22 22:56, edited 1 time in total.
G8DHE
Posts: 458
Joined: 21 Aug 17 12:58

Re: Selecting more pictures pauses Details

Post by G8DHE »

Yes I am suffering this as well on version 4428 the pause/busy went of for a long 10's of seconds! Just tried it and as above haven't used the details panel for a little while so not sure when its come in.
EDIT: Updated to 4432 and same behaviour, but in a couple of tests the program spent several minutes in "Not Responding" mode and had to kill the process in the end and re-start.
Geoff Mather (G8DHE)
G8DHE
Posts: 458
Joined: 21 Aug 17 12:58

Re: Selecting more pictures pauses Details

Post by G8DHE »

Seems to have been fixed in 4438 version for me!
Geoff Mather (G8DHE)
Hert
Posts: 7314
Joined: 13 Sep 03 6:24

Re: Selecting more pictures pauses Details

Post by Hert »

that's great
This is a user-to-user forum. If you need product support then please send a message
Jesperben
Posts: 78
Joined: 02 Jul 11 7:07
Location: Odense, Denmark
Contact:

Re: Selecting more pictures pauses Details

Post by Jesperben »

My problem is solved in build 4438. It's a big thing for me, thank you very much!
Trying to get a lot of old pictures out to the family
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