Map API no longer working

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touriga
Posts: 24
Joined: 27 Oct 09 23:39

Map API no longer working

Post by touriga » 30 Mar 19 17:16

I set up my Google API account in February got everything working fine.
Today I tried to do some geotagging and it's not working. I get the following error:

"Oops! Something went wrong. This page didn't load Google Maps correctly. See the JavaScript console for technical details."

I've checked my key is correct.

Any ideas?

touriga
Posts: 24
Joined: 27 Oct 09 23:39

Re: Map API no longer working

Post by touriga » 30 Mar 19 17:43

[UPDATE]

It seems that the Google Maps lookup works, but not the embedded maps in PhotoSupreme

If I click on "show coordinates on Google Maps(tm)..." it opens up my browser and shows the location correctly.

See attached.
Attachments
ps.JPG
ps.JPG (42.01 KiB) Viewed 456 times

Hert
Posts: 15909
Joined: 13 Sep 03 7:24

Re: Map API no longer working

Post by Hert » 31 Mar 19 7:53

Check in the google console if all services are added to your api key: Maps JavaScript, Geocoding and Elevation
Also make sure that a payment method is added to your google account.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

touriga
Posts: 24
Joined: 27 Oct 09 23:39

Re: Map API no longer working

Post by touriga » 01 Apr 19 11:57

Thanks Hert. I did check that, it seems that calling Google via the "show coordinates on Google Maps" works so this seems to indicate that authorisation is working ok. It is the maps embedded in Photo Supreme that seem to have a problem. Do they operate in the same way?

touriga
Posts: 24
Joined: 27 Oct 09 23:39

Re: Map API no longer working

Post by touriga » 01 Apr 19 12:07

In case it is helpful here is a shot of the API console. Most of the errors are "compute". As you can see there are geocoding errors also.
Billing details and a valid payment card have been checked. During February and early part of March everything seemed to be working fine. I've made no changes since then apart from PhotoSupreme updates.
Attachments
psErrors.JPG
psErrors.JPG (70.02 KiB) Viewed 400 times

Hert
Posts: 15909
Joined: 13 Sep 03 7:24

Re: Map API no longer working

Post by Hert » 01 Apr 19 12:33

touriga wrote:
01 Apr 19 11:57
"show coordinates on Google Maps" works so this seems to indicate that authorisation is working ok
"Show Coordinates on Google Maps" calls the Google Maps website. That doesn't use your API key and will always work, even without API key.

The API key is used to display Maps inside the application, reverse/forward lookup, and altitude checking.
Everything is working fine here with my API key. And so I still think that your configuration is not correct. Did you also copy the Google API key to PSU's preferences? Try to copy/paste the key again.....could be that you missed a character?

Here's my Maps, and maybe other can chime in if Maps is working for them.
maps.png
maps.png (1.34 MiB) Viewed 397 times
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

touriga
Posts: 24
Joined: 27 Oct 09 23:39

Re: Map API no longer working

Post by touriga » 01 Apr 19 14:15

= SOLVED =
I had an IP address restriction in place and since using it successfully a month ago my IP address has changed. I have now removed the IP address restriction and all is working fine.

Thanks for the responses, Hert

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