Software Error: Access violation

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JensSteyer
Posts: 15
Joined: 22 Jan 24 20:46

Software Error: Access violation

Post by JensSteyer »

Hi Hert, this is not the first time this error has occurred - it also occurs again in the new version:
I switch from "Categories" to "Folders" and mark several images and video clips > access violation.
I have sent you the log of the error message. I hope that helps, because this error (which does not occur often, but every now and then) is very annoying.


IDI.v9.ApplicationException
----- details -----
ExceptionTimeStamp=2024-06-06T10:59:26.519Z
ExceptionThreadName=Main Thread
ExceptionClass=EAccessViolation
Exception=Access violation
Build=2024.1.2.6466
Edition=Single
Architecture=64 bit
Platform=Windows
OperationSystem=Windows 11 64bit (Version: 10.0.22000)
Display=3840x2400
AvailableMemory=39,1 GB of 63,7 GB
ProcessorCores=20
Trial=no
UptimeSeconds=543
CallStack= $0000000100004EDE
$0000000100561E67 CURRENTRECORDTOBUFFER, line 1997 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/bufdataset.pas
$000000010056201B GETRECORD, line 2063 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/bufdataset.pas
$0000000100525643 GETNEXTRECORD, line 762 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/dataset.inc
$000000010052572D GETNEXTRECORDS, line 790 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/dataset.inc
$0000000100528006 RESYNC, line 2184 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/dataset.inc
$0000000100527916 GOTOBOOKMARK, line 1893 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/dataset.inc
$0000000100564BF8 SETRECNO, line 3164 of ../../../lazarus/fpc/3.2.2/source/packages/fcl-db/src/base/bufdataset.pas
$000000010054A139 GETOBJECTITEM, line 4383 of ../../XOM/DBXOM.pas
$00000001005480F3 GETCLEANITEM, line 3650 of ../../XOM/DBXOM.pas
$0000000100548163 GETITEM, line 3663 of ../../XOM/DBXOM.pas
$000000010054801C FINDITEM, line 3628 of ../../XOM/DBXOM.pas
$0000000100D26B58 CONSTRUCTITEM, line 17844 of ../../XOM/idDXscene/iddxcollections.pas
$0000000100D1D467 ENUMSELECTEDIMAGES, line 15487 of ../../XOM/idDXscene/iddxcollections.pas
$00000001002F1C47 UPDATEDRAWERFORSELECTION, line 32425 of ufmain.pas
$00000001002C61D2 _CVSELECTIONCHANGED, line 21588 of ufmain.pas
$0000000100664962 DOSELECTIONCHANGED, line 47766 of ../../XOM/idDXscene/iddxscene.pas
DatabaseSystem=SQLite
Language=de
ActiveCollectionCount=502
ActiveForm= frmMain[TfrmMain]
ActiveForm.ActiveControl= frmMain[TfrmMain]
vxScene1[TvxScene]
ActiveForm.Scene.Focused= Root1[TvxBackground]
loApplicationRoot[TvxLayout]
loApplication[TvxLayout]
loApplicationContent[TvxLayout]
loClientArea[TvxLayout]
loCollectionViewer[TvxLayout]
[TvxCollectionViewerTabComponent]
[TvxCollectionViewerTabSheet]
[TvxCollectionViewer]
ActiveForm.Scene.Hovered= Root1[TvxBackground]
loApplicationRoot[TvxLayout]
loApplication[TvxLayout]
loApplicationContent[TvxLayout]
loClientArea[TvxLayout]
loCollectionViewer[TvxLayout]
[TvxCollectionViewerTabComponent]
[TvxCollectionViewerTabSheet]
[TvxCollectionViewer]
[TvxScrollContent]
[TvxCollectionItem]
Attachments
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tumirnix
Posts: 50
Joined: 27 Jan 08 10:01
Location: Germany

Re: Software Error: Access violation

Post by tumirnix »

I have also Access Violations in version "2024.2.0.6516" when trying to
  • Re-date
  • Change the Author of
of one or more images.
Also saving the meta data to the images has no effect (perhaps this is related).
Neither re-opening PSU nor restarting the PC did help.
Any other ideas?

With the version "2024.2.0.6497" on my Laptop I do not have those issues. Was there something in the last update?

Best regards
Martin
Hert
Posts: 7788
Joined: 13 Sep 03 6:24

Re: Software Error: Access violation

Post by Hert »

Changes are all reported on https://whatsnew.idimager.com

In 6516 also giving this issue on the laptop?
Also try to compact your catalog.
This is a user-to-user forum. If you need product support then please send a message
tumirnix
Posts: 50
Joined: 27 Jan 08 10:01
Location: Germany

Re: Software Error: Access violation

Post by tumirnix »

Hi Hert,
thanks for the reply.
Hert wrote: 27 Jun 24 22:24 Changes are all reported on https://whatsnew.idimager.com

In 6516 also giving this issue on the laptop?
Also try to compact your catalog.
I tried the compact the database on the PC, but I get still Access Violations like
Information
Batch "Image Details" raised errors
2024-06-29 02:16:26-214 Batch: Image Details C:\d\img\2024\06f_USA_SiliconValley\20240627u102634_009.JPG: Access violation (0)
when trying to change details, e.g. the Location.

So far I used the laptop as backup for the PC to re-date or changing some image details. Therefore I fear a bit that after the update I have 2 non working installations.

Any other suggestions?

I'm a bit confused, that the "New in Photo Supreme v2024" page shows already a version 6519, but this is not offered by my version 6516.

Best regards
Martin
Hert
Posts: 7788
Joined: 13 Sep 03 6:24

Re: Software Error: Access violation

Post by Hert »

Can you contact support@idimager.com for this?
thank you
I'm a bit confused, that the "New in Photo Supreme v2024" page shows already a version 6519, but this is not offered by my version 6516.
An in-app update notification is triggered when enough relevant changes have been released to benefit a large enough user group.
This is a user-to-user forum. If you need product support then please send a message
xcalvov
Posts: 6
Joined: 09 Jan 21 19:39

Re: Software Error: Access violation

Post by xcalvov »

Hello, I am also experiencing the "Access Violation" issue since about one week ago. For instance, when I change the date of an image

Also, Metadata changes seem not to be written in the image. I get no error but the red dot stays there. This happens with images stored in different external discs, so I don't think that the issue comes form my files being "locked for writing" in a certain disc.

I am running the latest 2024 version, 6531, on a MacBook Pro and I made no changes in my settings, at least by myself.

Does anybody else experience these two issues? Any suggestions?

Tanks a lot in advance,
xcalvov
Posts: 6
Joined: 09 Jan 21 19:39

Re: Software Error: Access violation

Post by xcalvov »

UPDATE on my last post!
I saw that a new minor version has been made available in the last mintues, 6536. I have installed it and the two issues mentioned above seem to have dissapeared.

++Thanks a lot Hert for your quick and effective responsiveness!
tumirnix
Posts: 50
Joined: 27 Jan 08 10:01
Location: Germany

Re: Software Error: Access violation

Post by tumirnix »

xcalvov wrote: 01 Jul 24 14:50 Thanks a lot Hert for your quick and effective responsiveness!
Many thanks also from my side. The version 6536 seems to solve the above mentioned Access Violation issues.
Martin
johnbarrett
Posts: 79
Joined: 27 Jun 18 14:36

Re: Software Error: Access violation

Post by johnbarrett »

Downloaded and installed new version and it crashed after pc went into sleep. Errer sent had to close it via task manager. All imiges went from display and totally locked up.
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