No illustrator thumbnails

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Mark
Posts: 15
Joined: 02 Feb 19 3:13

No illustrator thumbnails

Post by Mark »

For a while now Photo Supreme has not displayed thumbnails for newly cataloged Illustrator files.
When I view the .ai file types in PSu, I have thumbnails of files from past years but if I manually rebuild that thumbnail, it's replaced with the app icon. I've read elsewhere that a common solution for this issue is to make sure files are saved with PDF compatibility checked--this is true with all my Illustrator files, though.

Am I missing something at the MacOS level or is this an issue with PSu?

Mark
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Photo Supreme v7.3
Illustrator 2022
MacOS Monterey (12.4)
Hert
Posts: 7346
Joined: 13 Sep 03 6:24

Re: No illustrator thumbnails

Post by Hert »

For AI files, PSU asks the Operating System to generate thumbnails.

Do you get thumbnails in macOS Finder for these files?
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Mark
Posts: 15
Joined: 02 Feb 19 3:13

Re: No illustrator thumbnails

Post by Mark »

No, I don't. Okay, so maybe this is something I need to post on the Adobe forums.
Thanks.
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