Version set down arrow not appearing

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peterpix
Posts: 33
Joined: 01 Jun 16 15:36

Version set down arrow not appearing

Post by peterpix » 19 Apr 19 18:05

For some reason the down arrow to scroll down through tabs for versions beyond version 6 is missing. I think it might be hiding behind the version 6 tag, as I can just see a bit of the down arrow, but can't click it.

I'm attaching an example of a version set which has 9 versions, but only 6 tags are showing and there is no down arrow (or just the edges, that I can't click).

This is happening now for all of my version sets. Previously the arrow was below the last version tag that was visible, so I could click it and the tabs would scroll, so I could access higher tags.

Is there a setting that can be used to correct this?

Peter
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2019-04-19_17-51-32-Photo-Supreme-version-numbering.png
2019-04-19_17-51-32-Photo-Supreme-version-numbering.png (70.75 KiB) Viewed 647 times

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G8DHE
Posts: 115
Joined: 21 Aug 17 13:58

Re: Version set down arrow not appearing

Post by G8DHE » 20 Apr 19 20:39

Muhh I think i might be suffering this as well!
Geoff Mather (G8DHE)

jstartin
Posts: 439
Joined: 23 Aug 06 13:47
Location: UK

Re: Version set down arrow not appearing

Post by jstartin » 21 Apr 19 15:14

Here too, with 2032 on Windows. With careful examination just the very tip of the arrow is visible/available at the bottom right of the tab for version 6 with the view at 100%. Actually clicking in the right place is very hit and miss but can work (got it just once after much trying). Expanding to 300% gives a usable arrow but other display weirdness which vanishes after clicking the arrow.
I think this is a bug that should be reported on Mantis.
Jim (Photo Supreme: AMD Quad-Core A8-5500 Accelerated Processor 3.2 GHz; internal AMD Radeon™ HD7560D; 4GB DDR3 SDRAM; Win10x64)

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G8DHE
Posts: 115
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Re: Version set down arrow not appearing

Post by G8DHE » 21 Apr 19 15:54

Geoff Mather (G8DHE)

peterpix
Posts: 33
Joined: 01 Jun 16 15:36

Re: Version set down arrow not appearing

Post by peterpix » 21 Apr 19 16:58

g8dhe you beat me to it but I didn't know as we posted bug reports almost simultaneouly, so now there are two bug reports. Oh well!

Hert
Posts: 15913
Joined: 13 Sep 03 7:24

Re: Version set down arrow not appearing

Post by Hert » 22 Apr 19 14:21

You can download build 2077 from the website now (no web update signal). Install it over your existing version. Please let me know if that fixed this. Thank you
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

peterpix
Posts: 33
Joined: 01 Jun 16 15:36

Re: Version set down arrow not appearing

Post by peterpix » 22 Apr 19 15:10

Hert, thanks.

Not sure what to download - the trial?

Peter

peterpix
Posts: 33
Joined: 01 Jun 16 15:36

Re: Version set down arrow not appearing

Post by peterpix » 22 Apr 19 15:25

If it's the trial, I had a look at it (began to run the installer) and it's not clear whether it has the facility to install to a drive other than the default, which I assume is C. My current installation is on my D drive (as my C drive SSD is perilously full). I didn't dare click Install in case it just installed and was the wrong version. Does if offer the ability to install on a different drive after you click install? If not should I uninstall the current installation from the D drive?

Peter

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G8DHE
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Re: Version set down arrow not appearing

Post by G8DHE » 22 Apr 19 18:05

Yes, thanks working here fine.
Geoff Mather (G8DHE)

peterpix
Posts: 33
Joined: 01 Jun 16 15:36

Re: Version set down arrow not appearing

Post by peterpix » 22 Apr 19 18:47

Geoff, where did you get your installer from?

Peter

Hert
Posts: 15913
Joined: 13 Sep 03 7:24

Re: Version set down arrow not appearing

Post by Hert » 22 Apr 19 19:39

There’s only one installer. Download it from the website or, if you’re a licensed user, from https://cp.idimager.com (same link as that from the website) and install it over your existing copy.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

peterpix
Posts: 33
Joined: 01 Jun 16 15:36

Re: Version set down arrow not appearing

Post by peterpix » 22 Apr 19 19:47

Geoff, I didn't know where to log in, so thanks for that link.

Hert, like Geoff this works for me. Nice to get my full versions back.

Peter

jstartin
Posts: 439
Joined: 23 Aug 06 13:47
Location: UK

Re: Version set down arrow not appearing

Post by jstartin » 22 Apr 19 21:51

The arrow problem is fixed for a 100% view. At other view magnifications various odd things happen to the tabs, sometimes obscuring the arrow again. I suppose a new mantis entry is in order.
Jim (Photo Supreme: AMD Quad-Core A8-5500 Accelerated Processor 3.2 GHz; internal AMD Radeon™ HD7560D; 4GB DDR3 SDRAM; Win10x64)

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