License activation

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geraldmarsden
Posts: 20
Joined: 28 Jan 15 19:28

License activation

Post by geraldmarsden » 09 Feb 15 18:46

I have been using PSU on a trial basis. I have just purchased the program and now have my license code. When I click on the "I already have my license" line in the program, a windows opens wanting a file name. Nothing I enter there is accepted. I need more detailed activation instructions than have been provided. What does "Store the license file in the root of the Windows Documents folder" mean? Which documents folder: My Documents or Public Documents?

Mike Buckley
Posts: 4561
Joined: 10 Jul 08 14:18

Re: License activation

Post by Mike Buckley » 09 Feb 15 19:01

geraldmarsden wrote:What does "Store the license file in the root of the Windows Documents folder" mean? Which documents folder: My Documents or Public Documents?
My system has a Documents directory and the two folders that you mentioned are stored in the directory. I store my license key file in the directory and everything works fine. Upon loading Supreme, it automatically "sees" the license key. The same is true after updates are installed.

Hert
Posts: 21122
Joined: 13 Sep 03 7:24

Re: License activation

Post by Hert » 09 Feb 15 19:06

Thank you for choosing Photo Supreme.

You can download the license file to your hard drive. Then use the link "I already have my license file" and select the downloaded file. That will place the file in the correct Documents folder.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

geraldmarsden
Posts: 20
Joined: 28 Jan 15 19:28

Re: License activation

Post by geraldmarsden » 09 Feb 15 22:04

I cannot get it to work. I cannot copy/paste the license code itself into any file or folder -- paste is always grayed out. If I save the IDimager Order Page (wich contains the license code) to a folder and then select that folder (or the order page file within that folder) I'm told "no items match your search."

weidmic
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Re: License activation

Post by weidmic » 09 Feb 15 22:25

there is no license code....
You need to login into cp.idimager.com and download the license file, which is a little "program" that needs to be in your documents folder.
If this piece of software is found by PSU then all is fine, but if not you need to do what Hert already wrote:
Then use the link "I already have my license file" and select the downloaded file. That will place the file in the correct Documents folder.
Hope this helps
Michael
PSUServer 4.x, PostgreSQL 10.x
My homepage http://www.michaelweidner.com
PSU Tips and Tricks http://www.michaelweidner.com/WP/psu/

geraldmarsden
Posts: 20
Joined: 28 Jan 15 19:28

Re: License activation

Post by geraldmarsden » 10 Feb 15 18:34

Ok! I got it figured out. Thanks for your help.

Gerald

tedcrowtherc
Posts: 6
Joined: 13 Feb 18 0:18

Re: License activation

Post by tedcrowtherc » 13 Feb 18 0:28

When I download the activation key file it is required to save it in C:windows/users/test/document. There is no folder titled "document" under test. There is a folder tilled "MyDocuments" and if I try to make a folder titled "documents" it says the folder "MyDocuments" already exits. This is confusing because I am trying to create a folder titled "Documents". So, I would like to save the file somewhere else and have sit work. In Vs 3 I had no trouble saving the license key file where ever I wanted to and it worked. How can I solve this problem?

Hert
Posts: 21122
Joined: 13 Sep 03 7:24

Re: License activation

Post by Hert » 13 Feb 18 6:37

If you’ve installed V4 already then start it up. It will run in trial move. In the lower left corner of the application there’s a trial box with a link under the button “I already have my license”. Click that link and point to the downloaded license file.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

snowman1
Posts: 352
Joined: 01 Jan 07 3:13
Location: UK

Re: License activation

Post by snowman1 » 13 Feb 18 17:46

Hert's advice should fix your problem, but for further explanation - I assume you are talking Windows here (I have never used Mac):
  • The demented mind of someone at microsoft decided that they would have a system of "libraries" - a library being a virtual area that can include various shortcuts to real folders, a heading if you like to cover many real folders.
  • And then that demented person decided that they would pre-create for you a library called "Documents" (and others of "Music", "Pictures", "Videos").
  • Remember this "Documents" is a virtual area not corresponding to anything real. It's just a heading, as it were.
  • Within that library "Documents" there are more pre-created entries of "My Documents" and "Public Documents". These are shortcuts pointing to actual folders - but the actual folder that "My Documents" points to (the shortcut's "target" in Windows-speak) is not actually called "My Documents". No. It's called "Documents". You're probably slapping your face with your palm at this point.
  • So what appears as [Libraries:]Documents:My Documents actually points to a folder called C:\Users\<username>\Documents.
    If you click on the folder name in the heading bar of windows explorer you will see this.
You have seen something called "My Documents" but that is a shortcut name; the real folder it refers to being called "Documents"; and then you tried to create another folder also called Documents so it complained.

It's given me a headache just describing it :-(. Anyway hope that helps. If in doubt click in the exploder title bar to see the real pathname.
Snowman1
http://www.flickr.com/photos/snowman-1/
--------------------------------------

RobiWan
Posts: 103
Joined: 03 Nov 17 9:14

Re: License activation

Post by RobiWan » 13 Feb 18 21:08

@snowman1,

its not completely correct you write.
Libraries -> or your words "virtual area" points of course always to some physical directory on disk. Of course you can all times change this link but then you change only pointer from one to another destination.

The second point is but I'm not 100% sure - "My Documents" I mean has Microsoft last time used with Windows 7. All newer version don't have "My Documents" as name only "Documents" which has default pointer to \Users\username\Documents

snowman1
Posts: 352
Joined: 01 Jan 07 3:13
Location: UK

Re: License activation

Post by snowman1 » 13 Feb 18 22:08

Hi Robiwan

I disagree, but I am speaking of a conceptual level. In that perspective - to all intents and purposes - libraries are simply collections. Metafolders if you like. But this forum is probably not the place to discuss finer (or not so fine!) points of Windows, was just trying to help OP understand the error he was getting.

Of course on a physical level, folders, and files (and their segments) are only entries in organisation structures that the operating system can use to locate the required data. I would expect libraries to be implemented in a very similar way so in that sense I would agree with you. But the point about libraries to the non-technical user is that they do not have that strict hierarchy and therefore act more like containers - or as (perhaps badly) phrased it, virtual folders.

Re W7, happy to take your word for that as I do not have experience of W10.

Cheers
Richard
Snowman1
http://www.flickr.com/photos/snowman-1/
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tedcrowtherc
Posts: 6
Joined: 13 Feb 18 0:18

Re: License activation

Post by tedcrowtherc » 14 Feb 18 22:17

Hert wrote:
13 Feb 18 6:37
If you’ve installed V4 already then start it up. It will run in trial move. In the lower left corner of the application there’s a trial box with a link under the button “I already have my license”. Click that link and point to the downloaded license file.
I have tried opening Photo Supreme and clicking on “I already have my license”. Then I highlight the license file and a popup says "Please save the license file in Users/Test/Document". How can I solve this problem?

weidmic
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Joined: 04 Dec 06 22:21

Re: License activation

Post by weidmic » 15 Feb 18 8:54

You can also copy the lizenz file into the folder of your photosupreme installation.
PSUServer 4.x, PostgreSQL 10.x
My homepage http://www.michaelweidner.com
PSU Tips and Tricks http://www.michaelweidner.com/WP/psu/

Hert
Posts: 21122
Joined: 13 Sep 03 7:24

Re: License activation

Post by Hert » 15 Feb 18 9:05

This message is raised when PSU can't write to the documents folder (the folder mentioned in the message). Copy the license file to that folder with Windows Explorer. But best that you give your "Test" user write access to the Documents folder.

You could retry it by starting PSU as the administrator. To do so, right click on the application and select "Run as administrator".
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

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