PSO - Stack overflow on login

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jgodfrey
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PSO - Stack overflow on login

Post by jgodfrey » 07 Jan 21 23:29

Hi Hert,

I just installed the PSO and the installation and config seemed to work fine. However, when I try to login in (via Chrome), I get the following (copied from Chrome Dev Tools):

Code: Select all

{exception_class: "EServiceRESTException",…}
exception_class: "EServiceRESTException"
message: "Fail to handle API request (error stage Executing): Stack overflow"
status_code: 400
I know the username / password are correct, as intentionally mis-providing them generates...

error. User or password incorrect.

I will note that testing my database connection from within the configuration tool works as expected (in case that's helpful).

Thoughts?

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jgodfrey
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Re: PSO - Stack overflow on login

Post by jgodfrey » 07 Jan 21 23:31

Additionally, I'll mention that I'm currently running postgresql 10.1 (so, somewhat dated)...

Hert
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Re: PSO - Stack overflow on login

Post by Hert » 08 Jan 21 11:54

Hi Jeff, I couldn't reproduce that here, but I was running a newer version which was not uploaded as beta.
I've now updated the installer to the latest version. Can you install that and try again?
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jgodfrey
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Re: PSO - Stack overflow on login

Post by jgodfrey » 08 Jan 21 15:34

@Hert - I'll do that soon and report back. Do I need to uninstall the previous version first or simply install the new one (maybe the installer will remove the previous copy)?

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Re: PSO - Stack overflow on login

Post by Hert » 08 Jan 21 15:57

You can install over the old one. Tnx
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Re: PSO - Stack overflow on login

Post by jgodfrey » 08 Jan 21 16:33

Just updated to the latest PSO, but still have the same result.

Poking around in Chrome Dev Tools, it seems to stumble in the validateToken call in Login.vue, and eventually generates the toast message found at line 277 of Login.vue.

Hert
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Re: PSO - Stack overflow on login

Post by Hert » 09 Jan 21 11:30

I've tried many things but haven't been able to reproduce this here.

Can you try to:
1. Delete cookies
2. Delete the complete installation folder (I know I said you could install over the old one, but I'd like to rule out configuration) and re-install

I also assume that you’re not in trial mode (?)

Does that help?
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jgodfrey
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Re: PSO - Stack overflow on login

Post by jgodfrey » 09 Jan 21 17:51

Hert - I'll run through the things you mentioned above and report back when I have an update. And, no, I'm not running in trial mode.

Hert
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Re: PSO - Stack overflow on login

Post by Hert » 10 Jan 21 12:03

Jeff, I found it! Please download the latest build and install over your existing version. Sorry for the inconvenience.
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Re: PSO - Stack overflow on login

Post by jgodfrey » 10 Jan 21 16:35

Hert - it looks like you did indeed find/fix the issue. I can now successfully sign in to PSO. Nice!

I do see some other immediate issues (maybe expected at this stage of development), but I'll report those using new threads as needed.

Thanks!

Hert
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Re: PSO - Stack overflow on login

Post by Hert » 10 Jan 21 19:53

That’s great. Looking forward to your findings. Thank you
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