Crash report

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Mke
Posts: 511
Joined: 15 Jun 14 15:39

Crash report

Post by Mke » 13 Jul 20 1:04

Not sure if there's enough here to diagnose anything? Happened while tagging / synchronizing:

Problem signature:
Problem Event Name: APPCRASH
Application Name: IDimagerSU.exe
Application Version: 5.4.1.3008
Application Timestamp: 00000000
Fault Module Name: StackHash_a064
Fault Module Version: 6.3.9600.19678
Fault Module Timestamp: 5e82c88a
Exception Code: c0000374
Exception Offset: PCH_E1_FROM_ntdll+0x0000000000090CBA
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: a064
Additional Information 2: a0644e38245346bc9efd44ce3dbda8df
Additional Information 3: e652
Additional Information 4: e652fa8157a8dcbb429482371d85e3b0

Mke
Posts: 511
Joined: 15 Jun 14 15:39

Re: Crash report

Post by Mke » 26 Jul 20 3:34

Similar, while changing tabs:

Problem signature:
Problem Event Name: APPCRASH
Application Name: IDimagerSU.exe
Application Version: 5.4.1.3022
Application Timestamp: 00000000
Fault Module Name: StackHash_a064
Fault Module Version: 6.3.9600.19678
Fault Module Timestamp: 5e82c88a
Exception Code: c0000374
Exception Offset: PCH_0C_FROM_ntdll+0x0000000000090CBA
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: a064
Additional Information 2: a0644e38245346bc9efd44ce3dbda8df
Additional Information 3: ce91
Additional Information 4: ce9144c58c536fc372e055595b4b412e

Hert
Posts: 6342
Joined: 13 Sep 03 7:24

Re: Crash report

Post by Hert » 26 Jul 20 11:17

Hi Mike, Thank you for reporting this. However, such Windows Crash Reports are useless. There's nothing in there that gives any clue; this in contrast with Apple reports which are very useful.
If PSU crashes and it generates a crash report to send out then that contains the useful information. If you don't want to send it in then you can always choose the option to "see what will be sent first" and copy/past the text.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

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