Version indicator tabs are not shown on a 5K display

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roddyt
Posts: 27
Joined: 28 Jun 15 17:59

Version indicator tabs are not shown on a 5K display

Post by roddyt » 22 Sep 19 21:03

This is a version 5 bug I just submitted to Mantis, but I thought I would repeat it here in case someone else comes across it.

In the catalog view, the tabs at the upper right of thumbnails that show the version information do not appear when viewed on an iMac 5K monitor. Instead, there are small similar artifacts that appear a little lower on the screen that I imagine are related, though they cannot be clicked.

It took me a long time to figure out that this was not a new feature. Fortunately, my second monitor is not 5K, if I drag the application to the other monitor, the tabs appear as they should. Drag it back and they are gone again. The attached file shows a screen shot from the 5K monitor on top, and the non-5K on the bottom.
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Hert
Posts: 6334
Joined: 13 Sep 03 7:24

Re: Version indicator tabs are not shown on a 5K display

Post by Hert » 23 Sep 19 5:44

What is the exact resolution of your 5K monitor? And what OS (win or macOS) and version do you use? And is the OS configured to apply scaling? Thank you
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

roddyt
Posts: 27
Joined: 28 Jun 15 17:59

Re: Version indicator tabs are not shown on a 5K display

Post by roddyt » 23 Sep 19 13:39

I have an iMac using Mojave 10.14.6. The resolution is set to 2560 x 1440, which is the default for the display. The max resolution is 5120 x 2880. I just tried that resolution and the version tabs appear normally as they should, everything is too tiny to be usable at that resolution though.

I don't know what it means to be "configured to apply scaling", but I can say that the radio button to change the resolution is called "Scaled".

Hert
Posts: 6334
Joined: 13 Sep 03 7:24

Re: Version indicator tabs are not shown on a 5K display

Post by Hert » 23 Sep 19 19:56

This should be fixed in build 2401
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

roddyt
Posts: 27
Joined: 28 Jun 15 17:59

Re: Version indicator tabs are not shown on a 5K display

Post by roddyt » 24 Sep 19 11:18

Yes, very nice. Thanks for the quick fix.

paulrbarnard
Posts: 22
Joined: 14 Dec 18 15:55

Re: Version indicator tabs are not shown on a 5K display

Post by paulrbarnard » 26 Sep 19 11:09

I was having the same issue on a retina display MacBook. The 2401 build fixed it for me as well. Great response Hert!

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