PSu v4 crashes constantly

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Posts: 1
Joined: 01 Jul 18 6:20

PSu v4 crashes constantly

Post by edgephoto » 04 Aug 18 2:56

I was using the trial version of PSu and I liked it. I had uninstalled the program and was using a DAM I already owned. Well tonight I decided the one I owned is not to my liking. I bought a license of PSu, downloaded the installer and installed it. I tried a test batch of photos. When i jesting them the program crashes. When I reopen the program and navigate to the folder tree in PSu it crashes immediately. Does this every time. I havrestarted, trashed the .plist file and registry.dat with no change. Needless to say I am very frustrated and have 14 days to get my money back if I can't get it working.

My system is Mac OS X v10.13.5.

Not sure if anyone has run into this before?

Posts: 19
Joined: 13 Jun 16 15:30

Re: PSu v4 crashes constantly

Post by nikcob » 13 Aug 18 20:26

I have also the problem after a few days ago updating to the 1607 version (single user) on a Windows 10 64 bits system: after starting the program it almost immediately was shutting down.
I got a prompt reaction from the support: now they are working on it and in the meantime I got the previous version. So perhaps contacting support will give you a fast solution.

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