Did three different and from each other independantly imports with different amounts of pictures (from a few up to 1500) since upgrading to v4.
Applying import profile -> fine, but when PSu proceeds to the synchronize service in the activity panel, the import seems to get stuck -> PSu hangs, there is no noticeable further process. One time I waited even half an hour, without any change, with today's-attempt the Win10-message-box "PSu is not responding anymore" appeared.
After restarting PSu the missing thumnails are built, every data seem to be correctly in place...?!
Any other PSu-users noticing the same behaviour? Hert, can I activate a log to see why & where PSu begins to struggle?
PS: read topic viewtopic.php?f=57&t=26718 - I am "still" using PSu v4.0.1.1032 (64)
Import permanently hangs in PSu v4
-
- Posts: 91
- Joined: 07 Aug 12 20:57
- Location: Austria
Import permanently hangs in PSu v4
Robert | glass stories | Fuji X | LR Classic CC | C1 | PSU 4+5 | Win 10/64 on i9-9940X |
Re: Import permanently hangs in PSu v4
Is this still happening with build 1043? If so, can you narrow it down to a single folder or even better: to one file?
You can toggle logging by pressing Ctrl+Alt+D. Find the debug file in your appdata/IDimager Systems, Inc. folder. Beware: enabling logging will result in extremely large files. I never mention to customers to use logging as the files are extremely large and they are not meaningful to them. Only use logging for a (very!) short period, typically when you know how to reproduce an issue...then enable it just before the issue. If you're planning to send me a log file...then send max 100 lines from the end of the log file.
You can toggle logging by pressing Ctrl+Alt+D. Find the debug file in your appdata/IDimager Systems, Inc. folder. Beware: enabling logging will result in extremely large files. I never mention to customers to use logging as the files are extremely large and they are not meaningful to them. Only use logging for a (very!) short period, typically when you know how to reproduce an issue...then enable it just before the issue. If you're planning to send me a log file...then send max 100 lines from the end of the log file.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system
Feature requests, change suggestions, or bugs can be logged in the ticketing system