All my catalogs just disappeared and all custom settings gone.

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PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

All my catalogs just disappeared and all custom settings gone.

Post by PhilBurton » 05 Nov 16 6:50

My production catalog and all the various test catalogs I've created in the past week to experiment with custom XMP - all gone - when I just opened up PSu to do another experiment. So I created another test catalog, then tried to open it, but PSu couldn't find it. The *.db file wasn't present in my test catalog folder.

What happened? How can I recover?

I don't use PSu's backup facilities because I back up my entire system with Retrospect, http://www.retrospect.com. If I know the names of files to restore, I can do that. If it's a registry issue, I am comfortable with regedit4.

Phil
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

Stephen
Posts: 660
Joined: 01 Oct 14 10:15

Re: All my catalogs just disappeared and all custom settings gone.

Post by Stephen » 05 Nov 16 11:14

Under Mac it's called idimager.cat.db
Never say never change, but using Mac since 2005. Photo Supreme 3.3.0.2605. I endorse the interoperability of files between applications and systems.

PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

Re: All my catalogs just disappeared and all custom settings gone.

Post by PhilBurton » 05 Nov 16 19:52

Stephen wrote:Under Mac it's called idimager.cat.db
Isn't that the name of the default catalog?

In any case, I restored that file, into the default location (in Windows). No change.

So again, I created a test catalog in my test catalog directory. And again, PSu (1) confirmed that the catalog was created, and (2) did not include that catalog in its list of catalogs. What is really weird is the creation date. Instead of 11/5/2016 (USA date notation), it is 6/11/2016.

So what is broken here?
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

Stephen
Posts: 660
Joined: 01 Oct 14 10:15

Re: All my catalogs just disappeared and all custom settings gone.

Post by Stephen » 05 Nov 16 21:56

Hert will know how it works in Wondows. Email him.
Never say never change, but using Mac since 2005. Photo Supreme 3.3.0.2605. I endorse the interoperability of files between applications and systems.

jstartin
Posts: 409
Joined: 23 Aug 06 13:47
Location: UK

Re: All my catalogs just disappeared and all custom settings gone.

Post by jstartin » 05 Nov 16 23:46

idimager.cat.db is indeed the default. If you have created catalogs with different names the default may still exist somewhere, but be empty. Your database files should be named as usersuppliedname.cat.db and usersuppliedname.thumbs.db

What happens if you use the OS to search all drives for *.cat.db?

What is shown in the Catalog tab of the Preferences dialog? This should give you the path PSu is using.

If PSu creates a file which is shown by Windows with the next day's date and the wrong date format it rather suggests that Windows is messed up and needs repairing.
Jim (Photo Supreme: AMD Quad-Core A8-5500 Accelerated Processor 3.2 GHz; internal AMD Radeon™ HD7560D; 4GB DDR3 SDRAM; Win10x64)

PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

Re: All my catalogs just disappeared and all custom settings gone.

Post by PhilBurton » 06 Nov 16 2:50

jstartin wrote:idimager.cat.db is indeed the default. If you have created catalogs with different names the default may still exist somewhere, but be empty. Your database files should be named as usersuppliedname.cat.db and usersuppliedname.thumbs.db

What happens if you use the OS to search all drives for *.cat.db?
I can find all my catalogs in two subdirs, exactly where I created them:
D:\Photo\Catalog\PSu-Test
D:\Photo\Catalog\PSu-Production
What is shown in the Catalog tab of the Preferences dialog? This should give you the path PSu is using.
C:\Users\phil\AppData\Local\IDimager Systems, Inc\Catalog <- the default
If PSu creates a file which is shown by Windows with the next day's date and the wrong date format it rather suggests that Windows is messed up and needs repairing.
To check out your point, I took two actions.
1. I ran chkdsk. Drive D: is clean.
2. I looked at the folders and files modified today. Correct dates and times. So I don't think the OS is an issue.

Phil
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

Re: All my catalogs just disappeared and all custom settings gone.

Post by PhilBurton » 06 Nov 16 2:50

Stephen wrote:Hert will know how it works in Wondows. Email him.
OK. I will have to do that. I was hoping that he was reading the forum and picked up on this issue.

Phil
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

Hert
Posts: 6329
Joined: 13 Sep 03 7:24

Re: All my catalogs just disappeared and all custom settings gone.

Post by Hert » 06 Nov 16 5:39

The list of catalogs shown is the list of matching *.cat.db files in your catalog folder (by default the %localappdata%\Idimager systems, inc\Catalog). If you currently have a catalog open from another folder then the list is appended with catalogs that match the folder of the currently active catalog.

How the OS shows file creation times depend on how you have configured windows.

In the login dialog, use the button and open a catalog from your d:\photos\catalog
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

Re: All my catalogs just disappeared and all custom settings gone.

Post by PhilBurton » 06 Nov 16 6:16

Hert wrote:The list of catalogs shown is the list of matching *.cat.db files in your catalog folder (by default the %localappdata%\Idimager systems, inc\Catalog). If you currently have a catalog open from another folder then the list is appended with catalogs that match the folder of the currently active catalog.

How the OS shows file creation times depend on how you have configured windows.

In the login dialog, use the button and open a catalog from your d:\photos\catalog
Duuuh! :shock: :shock: Hert, I just did what you said to do, and shazamm!, all my catalogs re-appeared. :shock: I don't know how I overlooked this simple action. But All's Well That Ends Well, as the Bard said, and I have my catalogs back.

SOLVED.
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

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