Filters - Black Screen

Post Reply
frith
Posts: 105
Joined: 16 Dec 06 1:25

Filters - Black Screen

Post by frith » 20 May 16 9:44

When I click on the Filter Rectangle in the Browser window, the screen goes black. To get out of it, I have to click anywhere on the black screen. It then seems to have arbitrarily picked a catalog label to use as a filter. The only way to delete the filter is to open a new browser tab and delete the tab that has the filter.

This makes trying to filter images totally non-functional. I have no idea what causes it or how to prevent it. I am assigning catalog labels to a lot of images scattered in many folders so the filter function is really important to save time.

Any suggestions would be greatly appreciated.

Thanks

vlad
Posts: 895
Joined: 01 Sep 08 15:20

Re: Filters - Black Screen

Post by vlad » 20 May 16 12:32

Hi Frith,

The reported behaviour is odd. Is it reproducible after a restart? Does is it apply to any collection? Do you have a lot of favorites and saved filters? Does the Label filter dropdown behave as expected?

frith
Posts: 105
Joined: 16 Dec 06 1:25

Re: Filters - Black Screen

Post by frith » 20 May 16 17:30

I deleted all the favorites and this seems to have fixed the problem. I had over 100 and maybe closer to 200. Not an issue to have to clean this up occasionally but to delete a favorite you have to do it one by one. There does not appear to be a way to "remove all favorites".

Vlad - Appreciate the help.

vlad
Posts: 895
Joined: 01 Sep 08 15:20

Re: Filters - Black Screen

Post by vlad » 20 May 16 18:27

frith wrote:I deleted all the favorites and this seems to have fixed the problem. I had over 100 and maybe closer to 200.
Hmm, that's a sizeable number, indeed. Wasn't it hard to spot the right favorite? (The favored favorite, we might call it...)
Not an issue to have to clean this up occasionally but to delete a favorite you have to do it one by one. There does not appear to be a way to "remove all favorites".
I agree that's a bit annoying. Feel free to vote for FR #2617, which would enable us to clear all favorites in one go.
Vlad - Appreciate the help.
No worries - I'm glad you're back on track.

frith
Posts: 105
Joined: 16 Dec 06 1:25

Re: Filters - Black Screen

Post by frith » 21 May 16 14:34

What I did was try to open the filter icon above the browser, where I would have then put in some text - not click on a favorite in the Favorites tab.

I had so many favorites because I have a lot of catalog labels and was clicking the gold star to keep track of which ones I had reviewed for erroneous label assignments. Over time the list became very large, but I did not see it because I was only clicking on the Filter icon, not going to the Favorites list. Once I clicked on that icon, the screen went black so I wasn't able to see anything. Must have to do with situations when you have more than x labels selected as favorites.

Post Reply