Black Thumbnails after restore on new computer

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fsalveson
Posts: 27
Joined: 19 Jun 11 20:26

Black Thumbnails after restore on new computer

Post by fsalveson » 02 May 16 16:52

Hi,

After restoring my catalogue and thumb backups to my new computer, the thumbs remain black. I had backed up the catalogue and thumbs in a single backup and restored both the catalogue and thumbs from that backup file. I matched the restored catalogue with the new location of the source files, and I rebuilt the thumbs and previews. All thumbs remain black. I also tried syncing several individual thumbs using Ctrl+Alt+T, as suggested in the only post I found referencing this problem. Everything seems to work, including previews of the files, except the thumbs remain black until previewed/opened. Also, the thumbs on new imports are also black.

I'm using build 3.2.0.2075 (64 bits) and Windows 10 OS.

Thanking in advance for any additional ideas as to how this problem can be resolved.

Franklin

Mike Buckley
Posts: 3965
Joined: 10 Jul 08 14:18

Re: Black Thumbnails after restore on new computer

Post by Mike Buckley » 02 May 16 21:24

Consider restoring again.

fsalveson
Posts: 27
Joined: 19 Jun 11 20:26

Re: Black Thumbnails after restore on new computer

Post by fsalveson » 03 May 16 9:00

Thanks, Mike. That worked. Bingo!

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