How often does Photo Supreme crash for you?

PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

Re: How often does Photo Supreme crash for you?

Post by PhilBurton » 03 Mar 16 12:10

fbungarz wrote: My database is now 8.7 GB and doing regular backups for a file that size is a real pain!
Is there a way to trigger an automatic catalog backup when the program exits? Lightroom has this capability and it saved my butt recently.

Phil
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

fbungarz
Posts: 1576
Joined: 08 Dec 06 5:03
Location: Arizona, USA

Re: How often does Photo Supreme crash for you?

Post by fbungarz » 03 Mar 16 14:11

Is there a way to trigger an automatic catalog backup when the program exits? Lightroom has this capability and it saved my butt recently.
I would REALLY love incremental backups...
Some such feature would also allow keeping databases on different computers in sync. See my feature request: http://mantis.idimager.com/view.php?id=2860
Given the enormous size my PSu database is growing into, having an option to just save the changes since the last backup would be fantastic!
Last edited by fbungarz on 03 Mar 16 14:19, edited 1 time in total.

fbungarz
Posts: 1576
Joined: 08 Dec 06 5:03
Location: Arizona, USA

Re: How often does Photo Supreme crash for you?

Post by fbungarz » 03 Mar 16 14:17

In the 7 years I used IDi, I never ever had IDi freezing on compacting and/or backupping and the progress bar was indeed a nice feature and ALWAYS worked for me in IDi also.
The progress window in IDi prevented you from doing other actions with the software and I think that was a better solution, especially when it makes the software freeze or crash.
Well, I also used IDI many, many years (since 2006!). As long as I can remember that progress bar ALWAYS froze on me and it was a complete nuisance, because it stayed always in front of ALL other windows. So, not only was it impossible to continue using IDI, one could not use ANY program at all during backup or compact. Both processes also took much, much longer, in fact backup took so long that I eventually no longer used the built-in backup capability of IDI, but instead got in the habit of running SyncBack to just copy these files.
No, I don't want a progress bar back that gets into the way of everything and freezes. I do agree the warning message that PSu is compacting is completely useless, because it is so small and inconspicuous that it might as well not be displayed at all! At least make it orange or some other color or use a larger font!

Mike Buckley
Posts: 1194
Joined: 10 Jul 08 14:18

Re: How often does Photo Supreme crash for you?

Post by Mike Buckley » 03 Mar 16 14:25

fbungarz wrote:I do agree the warning message that PSu is compacting is completely useless, because it is so small and inconspicuous that it might as well not be displayed at all! At least make it orange or some other color or use a larger font!
It's really easy on my system to determine that Supreme is compacting. I simply look for the operating system's blue circle that has replaced the cursor. I can also see the display at the top indicating that the program is "not responding." :mrgreen:

Mke
Posts: 509
Joined: 15 Jun 14 15:39

Re: How often does Photo Supreme crash for you?

Post by Mke » 04 Mar 16 0:56

My experience is similar to Tom and fbungarz - no crashes that I can recall, but occasional temporary freezing during some operations.

Blue screens are worrying, sanphotgn. Chances are it isn't PSU or Lightroom directly causing the problem, but it may be that they use a common driver, or that they are two applications that both push your PC hard and expose a hardware issue.
My top tip would be to install WhoCrashed from http://www.resplendence.com/whocrashed (and optionally turn on Windows Driver Verifier - see https://msdn.microsoft.com/en-gb/librar ... 85%29.aspx), and see what it thinks is causing the problem. Drivers are often the cause, but last time I had a problem I eventually traced it to misconfigured memory settings. But could be other things too...

You could also try running some memory tests using y-cruncher and MemTest86 / MemTest86+

Mke
Posts: 509
Joined: 15 Jun 14 15:39

Re: How often does Photo Supreme crash for you?

Post by Mke » 04 Mar 16 1:00

fbungarz wrote:
BTW - since I am a bit paranoid, I prefer running PSu in synchronous mode (see http://www.senoiaphoto.com/psu).
Where in the registry is that added? In the Catalog section? Might give it a try...

fbungarz
Posts: 1576
Joined: 08 Dec 06 5:03
Location: Arizona, USA

Re: How often does Photo Supreme crash for you?

Post by fbungarz » 04 Mar 16 11:30

Where in the registry is that added? In the Catalog section? Might give it a try...
Simply run it as a script from within PSu and the parameter is turned on (tools -scripter - paste the code below and run it):

Code: Select all

WriteToRegistry ('', 'Synchronous', 2);
Say ('database now in Synchronous Mode');
If you want to turn it off again run this:

Code: Select all

WriteToRegistry ('', 'Synchronous', -1);
Say ('database no longer in Synchronous Mode');

Hert
Posts: 6340
Joined: 13 Sep 03 7:24

Re: How often does Photo Supreme crash for you?

Post by Hert » 04 Mar 16 12:30

Keep in mind that running in full synchronous mode will have a major impact on performance! I don't recommend to use synchronous mode unless your database is stored on a removable or network drive. Use the default -1 setting where PSU picks the best synchronous mode itself.
Tweaks are tweaks because they are not intended for default use.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

sanphotgn
Posts: 310
Joined: 26 Aug 07 18:06

Re: How often does Photo Supreme crash for you?

Post by sanphotgn » 04 Mar 16 15:42

Mke wrote:Chances are it isn't PSU or Lightroom directly causing the problem, but it may be that they use a common driver, or that they are two applications that both push your PC hard and expose a hardware issue.
Agreed. When I got this computer and started having the problems (blue screens), I visited the forums to see if others were having similar issues. PSU ... no. Lightroom ... there were a few. Clearly it wasn't widespread.
Mke wrote:My top tip would be to install WhoCrashed ... and optionally turn on Windows Driver Verifier
Thank you for the suggestions! I will try them. I have tried MemTest86. I have updated drivers. The workaround I have figured out nearly eliminates the problem, so something is either not running in that situation or not interfering.
Photo Supreme 4.3.4.2141 (64 bits) (Windows)

Mke
Posts: 509
Joined: 15 Jun 14 15:39

Re: How often does Photo Supreme crash for you?

Post by Mke » 04 Mar 16 17:06

Thanks fbungarz for the tip, and Hert for the warning :)

Preston B
Posts: 213
Joined: 24 Feb 10 19:01
Location: Columbia, CA

Re: How often does Photo Supreme crash for you?

Post by Preston B » 04 Mar 16 17:12

When I got this computer and started having the problems (blue screens)...
How are the temperatures running on your machine, especially under a heavy load? Here's a handy utility for seeing what's going on: HW Monitor. If you really want to stress your system, run Prime95 while monitoring your temperatures. Prime95 makes your CPU run at 100%.

There's another little utility called Speccy from Piriform. It shows temperatures, RAM config, hard drive status, graphics, etc..

Mke's suggestions are excellent also.

--P
Preston Birdwell
Columbia, CA

Photo Supreme on Puget Systems Obsidian: Win 10-64 bit Intel i5Quad Core 3.3Ghz 32GB RAM, and Puget Systems Traverse Laptop. Chamonix 4x5 and Nikon D-7100.

Please visit my web site at www.gildedmoon.com

Mke
Posts: 509
Joined: 15 Jun 14 15:39

Re: How often does Photo Supreme crash for you?

Post by Mke » 04 Mar 16 17:15

sanphotgn wrote:I have tried MemTest86.
Note that even if it passed the recommended 7 to 8 runs, there could still be an error (as there was in my case), so don't rule out using it (or one of the alternatives) some more...

Stephen
Posts: 660
Joined: 01 Oct 14 10:15

Re: How often does Photo Supreme crash for you?

Post by Stephen » 19 Mar 16 15:02

Computer is NOT under load, but PSu keeps locking up (beach ball in Mac terms).

I am importing small groups of maybe 50-60 files from one folder to another and renaming them in the process. Is that an unreasonable task to request? Everything is clean, database + thumbnails compacted, etc. Any clues?
Never say never change, but using Mac since 2005. Photo Supreme 3.3.0.2605. I endorse the interoperability of files between applications and systems.

PhilBurton
Posts: 307
Joined: 12 Sep 10 18:47
Location: CA, USA

Re: How often does Photo Supreme crash for you?

Post by PhilBurton » 19 Mar 16 18:25

Stephen wrote:Computer is NOT under load, but PSu keeps locking up (beach ball in Mac terms).

I am importing small groups of maybe 50-60 files from one folder to another and renaming them in the process. Is that an unreasonable task to request? Everything is clean, database + thumbnails compacted, etc. Any clues?
Stephen,

This may be a long shot. Create a whole new catalog, empty. Redo the import, etc, and observe the results.

Phil
Photo Supreme user
Home built i7 3930, 32 GB RAM, Win 10 Pro 64, latest version of Photo Supreme 3, Lightroom 6 and Photoshop CS 6 (perpetual licenses)

Stephen
Posts: 660
Joined: 01 Oct 14 10:15

Re: How often does Photo Supreme crash for you?

Post by Stephen » 20 Mar 16 10:51

Thanks Phil,
I have moved my topic to a new thread because I don't want to destroy the poll style of this thread.
http://forum.idimager.com/viewtopic.php?f=57&t=24161
Never say never change, but using Mac since 2005. Photo Supreme 3.3.0.2605. I endorse the interoperability of files between applications and systems.

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