Where's Help in Photo Supreme demo version?

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davidg
Posts: 13
Joined: 03 Dec 07 7:57
Location: Cambridge UK

Where's Help in Photo Supreme demo version?

Post by davidg » 25 Mar 13 8:57

I've downloaded Photo Supreme demo 64-bit. When I click 'Help>Open Help...' nothing happens!
How can I open the help system?
Win 7 Home Premium 64-bit SP1 / Intel Core i5-3570K @ 3.40GHz, 8.0 GB RAM, Intel HD Graphics 4000 / IDimager V5.1.1.7-ProSL
Serif PagePlus X6 / GIMP / Nikon D50 + Tamron 18-250 DiII

weidmic
moderator
Posts: 859
Joined: 04 Dec 06 22:21

Re: Where's Help in Photo Supreme demo version?

Post by weidmic » 25 Mar 13 9:14

David,

the help is only available online.
Either you have not been online, PSU had no access to the internet (blocked?) or the Server where the help file is located may had a glitch...

You can try to go directly to the help:
http://manualsu.idimager.com/

Right now while I am writing this, the help is available...

Regards,
Michael
PSUServer 6.x, PostgreSQL 12.x
My homepage http://www.michaelweidner.com

davidg
Posts: 13
Joined: 03 Dec 07 7:57
Location: Cambridge UK

Re: Where's Help in Photo Supreme demo version?

Post by davidg » 25 Mar 13 18:14

Thanks, I can open that URL OK.

Do you mean, for the trial version only web-based help is provided, OR there is no help installed with PSU even in the paid-for version? :(

If the latter, what happens when I'm working offline and need help?

Finally, are there any tutorials anywhere?

David
Win 7 Home Premium 64-bit SP1 / Intel Core i5-3570K @ 3.40GHz, 8.0 GB RAM, Intel HD Graphics 4000 / IDimager V5.1.1.7-ProSL
Serif PagePlus X6 / GIMP / Nikon D50 + Tamron 18-250 DiII

weidmic
moderator
Posts: 859
Joined: 04 Dec 06 22:21

Re: Where's Help in Photo Supreme demo version?

Post by weidmic » 25 Mar 13 18:19

David,

there is no difference between the trial and the paid version other than:
Trial is running out after 30 days and you must be online to start the trial!

HTH,
Michael

You may request a helpfile in mantis...
PSUServer 6.x, PostgreSQL 12.x
My homepage http://www.michaelweidner.com

Hert
Posts: 6831
Joined: 13 Sep 03 7:24

Re: Where's Help in Photo Supreme demo version?

Post by Hert » 25 Mar 13 19:56

There are some video tutorials on YouTube. See the website.
This is a user-to-user forum. If you need product support then please send a message

davidg
Posts: 13
Joined: 03 Dec 07 7:57
Location: Cambridge UK

Re: Where's Help in Photo Supreme demo version?

Post by davidg » 26 Mar 13 7:15

weidmic wrote:You may request a helpfile in mantis...
Please can you explain? I've not idea what 'Mantis' is, but I am interested in a helpfile.
Win 7 Home Premium 64-bit SP1 / Intel Core i5-3570K @ 3.40GHz, 8.0 GB RAM, Intel HD Graphics 4000 / IDimager V5.1.1.7-ProSL
Serif PagePlus X6 / GIMP / Nikon D50 + Tamron 18-250 DiII

weidmic
moderator
Posts: 859
Joined: 04 Dec 06 22:21

Re: Where's Help in Photo Supreme demo version?

Post by weidmic » 26 Mar 13 8:05

I've not idea what 'Mantis' is,
http://forum.idimager.com/viewtopic.php?f=57&t=18353

HTH
Michael
PSUServer 6.x, PostgreSQL 12.x
My homepage http://www.michaelweidner.com

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