Search found 3355 matches

by Hert
08 Oct 19 20:07
Forum: Photo Supreme
Topic: V5 runs slow for me
Replies: 7
Views: 223

Re: V5 runs slow for me

Are you using a dual monitor setup? If so, can you try what happens if you disconnect one of the two monitors?
by Hert
08 Oct 19 19:10
Forum: Photo Supreme
Topic: Out of Memory Error
Replies: 1
Views: 74

Re: Out of Memory Error

Is this during the database upgrade? If so, and you know how, can you let me know what the database version number is in the table idVersionInfo?

This is the database statement.
select versionnr from idVersionInfo

If you don't know how, then contact me at support@idimager.com
by Hert
08 Oct 19 12:18
Forum: Photo Supreme
Topic: V5 runs slow for me
Replies: 7
Views: 223

Re: V5 runs slow for me

Is your system equipped with a single or dual monitors? If the latter, try to detach one of the monitors. Does that make a difference?
by Hert
08 Oct 19 12:04
Forum: Photo Supreme
Topic: doesn't keep full screen after the update
Replies: 3
Views: 94

Re: doesn't keep full screen after the update

I've just tried it here (Windows 10):
1. Start PSU
2. Press F11 (enter full screen)
3. Close PSU (Ctrl+Shift+Q or Alt+F4)
4. Start PSU

On startup it is in full screen
by Hert
08 Oct 19 11:54
Forum: Photo Supreme
Topic: import not working
Replies: 7
Views: 131

Re: V5 import not working

Did you follow my suggestions as outlined in this topic?
viewtopic.php?f=57&t=27793#p123080
by Hert
08 Oct 19 10:51
Forum: Photo Supreme
Topic: Keywords and Categories
Replies: 6
Views: 186

Re: Keywords and Categories in V5

V5 is an new iteration of V4, it's V4 extended with new features and improvements. Just like in V4, if images have keywords and you did configure PSU to import keywords to catalog labels, then they are expected to appear. First things to check: 1. Does the image that you're trying to import have key...
by Hert
08 Oct 19 10:44
Forum: Photo Supreme
Topic: import not working
Replies: 7
Views: 131

Re: V5 import not working

This topic is about import hanging. Is that resolved by switching off the "apply stacking" setting?
by Hert
08 Oct 19 9:44
Forum: Photo Supreme
Topic: Keywords and Categories
Replies: 6
Views: 186

Re: Keywords and Categories in V5

You mentioned in another topic that you killed the import, meaning it didn't finish.

Try using Tools->Read Metadata to Catalog for all Out-of-Sync images
That will finish the import of the images that you killed the import for
by Hert
08 Oct 19 9:41
Forum: Photo Supreme
Topic: import not working
Replies: 7
Views: 131

Re: V5 not working

Try to edit your import profile and disable "Apply Stacking"

import.png
import.png (104.2 KiB) Viewed 125 times
by Hert
08 Oct 19 9:31
Forum: Photo Supreme
Topic: import not working
Replies: 7
Views: 131

Re: V5 not working

Are you running the latest Photo Supreme update (build 2426)?
by Hert
07 Oct 19 17:25
Forum: Photo Supreme
Topic: Syncing doesn't work any more
Replies: 6
Views: 240

Re: Syncing doesn't work any more

But do you still get the error?
by Hert
07 Oct 19 17:18
Forum: Photo Supreme
Topic: Wrong/incomplete file metadata displayed
Replies: 7
Views: 210

Re: Wrong/incomplete file metadata displayed

That’s useful info. And are you using embedded metadata for RAW files?
And do you still get that error?
by Hert
07 Oct 19 13:24
Forum: Photo Supreme
Topic: V5 runs slow for me
Replies: 7
Views: 223

Re: V5 runs slow for me

Did you already try to compact the catalog database? Preferences open instantly here (macOS Mojave 10.14.6 update 2).
by Hert
07 Oct 19 5:49
Forum: Photo Supreme
Topic: v5 timeline incomplete
Replies: 2
Views: 98

Re: v5 timeline incomplete

You probably closed the application while the import was still running.
Try “Tools-Read metadata for out of sync images” (off the top of my head, wording may differ slightly) from the hamburger menu.
by Hert
06 Oct 19 16:15
Forum: Photo Supreme
Topic: Syncing doesn't work any more
Replies: 6
Views: 240

Re: Syncing doesn't work any more

The error is the same as you reported here:
viewtopic.php?f=57&t=27786

Did you see my last question?