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by Jesperben
27 Oct 13 12:17
Forum: Photo Supreme
Topic: How do you work with metadata between versions?
Replies: 9
Views: 5541

How do you work with metadata between versions?

I have recently converted from IDImager, and I am not very familiar with PhotoSupreme. I hope to get advices from more experienced users. In IDImager there is a function called "Cascade from selected image to the version set". It copies metadata - headline, description, copyright, keywords, rating a...
by Jesperben
26 Oct 13 0:01
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

Thank you very much Hert, this was the solution! I can't say that I understand this 100 %, but I did as you described at a few labels, and now everything is in sync. It seems to have been some of the geographic labels that had the problem, but far from all. Maybe more will show up, but now I know wh...
by Jesperben
25 Oct 13 13:16
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

It did happen to all the images I tested - when using the importer. But following your advice, deleting the options file and using the single file-import, most of the new images, I imported, worked. The existing problems are still the same though. I know it sounds strange. This is the address of the...
by Jesperben
24 Oct 13 23:12
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

Wonderful news about the database!

I am sorry to say this: For most images in my test it works fine, for one it didn't work. And the original problematic files still won't work even if I import them this way.

It's very confusing for me. I hope it tells you something?
by Jesperben
24 Oct 13 17:10
Forum: Photo Supreme
Topic: back ups...
Replies: 5
Views: 2011

Re: back ups...

I had exactly the same experience when I tried to make a backup to my external hard drive. Finally I changed the backup location to a fixed hard drive, and it all worked fine.
by Jesperben
24 Oct 13 13:45
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

Database is sent by mail to support@idimager.com
by Jesperben
24 Oct 13 12:43
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

0. Assuming that you still use a new options file I renamed the original options file as described. But PSU has not made a new one as far as I can see. 6. Sync the image Does this work? Yes, it worked! I tried two different files in different folders, and they both worked instantly. I have done alm...
by Jesperben
24 Oct 13 6:24
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

No, that didn't help.
by Jesperben
23 Oct 13 22:10
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

In the screenshot, I notice that you have auto-sync switched ON. Can you try switching that OFF? Does right click -> Metadata -> Save Metadata to File work then? No. Also, the files are not read-only I assume? No. In addition, if this keeps failing; can you try to Read Metadata from File. Then try ...
by Jesperben
23 Oct 13 19:11
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

Thank you for the suggestions. could it be that your storage media changed recently (new hard drive, new computer, etc). I did get a new computer this summer. But I haven't changed anything since I converted the IDImager database. Check if there are red top level nodes. No, the nodes are not red. 3....
by Jesperben
23 Oct 13 14:11
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

I am still out in the dark here. I will appreciate ideas to how I search for the problem. Should I re-convert my database from IDImager? Should I reinstall Photo Supreme? Can I check the health of the database in some way (I already did compact it)? Other suggestions? Could it be a Windows issue? I ...
by Jesperben
22 Oct 13 8:18
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Re: Can't get labels into file

On your screenshot I notice that keyword processing is set to "do not modify". That indicates that you don't want PSU to write labels to keywords. I think that's the reason why you don't get labels as keywords. Thank you for your replies. I have now changed it to "Replace keywords with Catalog labe...
by Jesperben
21 Oct 13 22:38
Forum: Photo Supreme
Topic: Can't get labels into file
Replies: 23
Views: 7808

Can't get labels into file

I think that I have a problem. But I have just switched from IDImager to Photo Supreme, so maybe I'm just ignorant. 1. I have imported a folder of jpg images into PSU. 2. I chose all images, and in Details I gave them the same headline and description. Clicked on Apply 3. In Assign I labeled the ima...
by Jesperben
07 Jun 13 13:14
Forum: Photo Supreme
Topic: Metadata disappears at facebook-upload
Replies: 2
Views: 1382

Re: Metadata disappears at facebook-upload

Apparently Facebook has started to strip all metadata from our pictures. Strange.
by Jesperben
22 May 13 23:08
Forum: Photo Supreme
Topic: Metadata disappears at facebook-upload
Replies: 2
Views: 1382

Metadata disappears at facebook-upload

Suddenly when I upload photos to facebook my metadata disappears - fx. the caption. It used to work (though only som fields with metadata went through).

Does somebody have a suggestion?

(I use facebooks own manual upload)

Thanks,
Jesper