Search found 64 matches

by acertain
17 Apr 21 16:47
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

I deleted all versions of PSu from my machine and the registry keys. I then downloaded a new version of PSu 6. I told it to create a new database on a local Postgres server running on my windows machine (not the one I use normally for PSu). Then I told it to create another new database. Then I tried...
by acertain
16 Apr 21 18:43
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

I just created a new catalog. And then tried to exit PSu. Instead, I got an exception. "Field not found"???? That should not be possible and if that field is missing in your database then yes, very strange things will happen and in that case I'm not surprised that you get crashes all the time. Mayb...
by acertain
16 Apr 21 18:35
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

You can create a PostgreSQL backup as described in the Maintenance manual. Restoring is also explained in the Maintenance manual. OK, but if my database is corrupted, how I using pg backup and restore going to help? I was trying to use the PSu backup and restore. Are you telling me that that doesn'...
by acertain
16 Apr 21 5:00
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

OK. So how does restore work at all? I have a backup from before all of this started happening. It's 50MB, so I think it is a real backup. But then when I create a new catalog and select restore, it just immediately pops up a window saying that restore is finished and that PSu will restart. Which it...
by acertain
15 Apr 21 22:26
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

First make sure you have a backup. PSU keeps a "last resort" backup in the metadata, called the ICS (IDimager Core Schema). By default PSU is configured to write the ICS. If you want to rebuild a catalog from the ICS then make sure that after creating a new catalog that you enable ICS reading in th...
by acertain
15 Apr 21 19:33
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

Well, back to verifying folders, and another poof crash. This one came with an exception report. Although unfortunately this looks like an after-effect of the crash rather than the cause. Looks like maybe heap corruption?
by acertain
15 Apr 21 18:47
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

I just created a new catalog. And then tried to exit PSu. Instead, I got an exception.


So I killed PSu, restarted, opened the new, empty catalog, created another new one. And the same thing happened.
by acertain
15 Apr 21 0:43
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

I have been super busy at work, so haven't gotten back here yet. I know about creating a backup of the catalog. But if I write everything out to the image files and then reimport them all to a new catalog, will all the information be preserved?
by acertain
04 Apr 21 18:21
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

If I make sure everything is written out to the files, is there any other data or setting I need to save somewhere to make sure I don't lose anything?
by acertain
03 Apr 21 21:33
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

Nothing in the logs at default logging levels.
by acertain
03 Apr 21 18:57
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

Well, I just started a scan on the rest of the folders (2011 - 2021) and just came back and it has crashed. Do you run with Postgres on a separate machine? Is it possible the database connection is timing out and killing the process?
by acertain
03 Apr 21 18:28
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

Finally was able to get back to this. First time I verified the 2004 folder, I got a poof crash when it was scanning for changes. The next time it scanned through the whole folder and presented me with the import options, and then started importing and died somewhere during that process. So I divide...
by acertain
29 Mar 21 4:41
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

OK. I unchecked them and one was mapped to \\server\path and the other \\server.domain\path. So they were both pointing to the same thing, but also separate. When I split them out, they had different counts of photos. One only had a few hundred, so I just deleted those and am now doing a verify to b...
by acertain
29 Mar 21 3:44
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

Sorry I've been unresponsive. I noticed when I was doing all this PSu work that the server where Postgres and the file shares are running was struggling to keep up when I ran these big operations (big load average spikes, swapping, etc). It was due for an upgrade anyway, so I rebuilt it with more RA...
by acertain
24 Mar 21 6:44
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 36
Views: 1107

Re: Poof crashes / instability

OK. I will start that process. May take a while, since for the first few rounds I'll probably do them overnight. There's another issue in that PSu shows my root folder twice, but one doesn't show any image totals. They are exactly the same path when you hover over them Capture.PNG I'm afraid to remo...