Search found 5 matches

by HRPhoto
14 Sep 15 19:15
Forum: Photo Supreme
Topic: PhotoSupreme Unexpectedly Quitting and/or Freezing
Replies: 15
Views: 3479

Re: PhotoSupreme Unexpectedly Quitting and/or Freezing

IDimager wrote:You could try a complete reinstall

1. Backup database and thumbs
Question -- if we are only using the single addition user, do I backup via the "Backup Photo Supreme Data" function? And then restore via the "Restore Photo Supreme Data"?
by HRPhoto
14 Sep 15 18:59
Forum: Photo Supreme
Topic: PhotoSupreme Unexpectedly Quitting and/or Freezing
Replies: 15
Views: 3479

Re: PhotoSupreme Unexpectedly Quitting and/or Freezing

Does that help? Also, not that it matters for PSU but is there a reason to continue using such an old version of OSX? We will try reinstalling, and we are looking into updating to a newer version. Just don't use this computer day in and day out (until now since we have someone more devoted to keywo...
by HRPhoto
11 Sep 15 18:52
Forum: Photo Supreme
Topic: PhotoSupreme Unexpectedly Quitting and/or Freezing
Replies: 15
Views: 3479

Re: PhotoSupreme Unexpectedly Quitting and/or Freezing

Are you opening a lot of images in Light Table or full screen? This is what I noticed (multiple times) to significantly increase the amount of used memory - occasionally, up to the point where Photo Supreme becomes indeed unresponsive (for a couple of minutes, or even for good). No, mostly staying ...
by HRPhoto
11 Sep 15 15:42
Forum: Photo Supreme
Topic: PhotoSupreme Unexpectedly Quitting and/or Freezing
Replies: 15
Views: 3479

Re: PhotoSupreme Unexpectedly Quitting and/or Freezing

Thanks to all who replied! We are on a Mac, using OS 10.7.5. Wondering if it might be a memory issue?
by HRPhoto
10 Sep 15 19:10
Forum: Photo Supreme
Topic: PhotoSupreme Unexpectedly Quitting and/or Freezing
Replies: 15
Views: 3479

PhotoSupreme Unexpectedly Quitting and/or Freezing

Is anyone else having issues with Photo Supreme V3 (more specifically V3.1.1.2070) in regards to it unexpectedly quitting or getting stuck and giving you the rainbow wheel, and having to force quit? We've been using it consistently for the past few weeks keywording images, and it has done one of the...