Search found 4297 matches

by Hert
18 Apr 21 10:16
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 35
Views: 944

Re: Poof crashes / instability

acertain wrote:
17 Apr 21 16:47
I got the missing key error. Are you really unable to repro?
No error on closure after creating a new Database.
https://cp.idimager.com/support/videos/ ... SQL_DB.mp4

Is your PostgreSQL instance installed and configured according to the PSU Installation Instructions?
by Hert
18 Apr 21 9:54
Forum: Photo Supreme
Topic: but I haven't set States > Stacked
Replies: 1
Views: 18

Re: but I haven't set States > Stacked

Maybe you have stacking switched ON in the Ingest feature. Maybe you have stacking switched on in the Verify Folder results.
Either way, if you don't want this stack then right click on it and select Stacking -> Destroy Selected stacks
by Hert
16 Apr 21 21:26
Forum: Photo Supreme
Topic: Script error when I open the map
Replies: 2
Views: 80

Re: Script error when I open the map

Please install again by right clicking on the setup file in Windows Explorer and select “run as Administrator”
by Hert
16 Apr 21 12:45
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

Without Full Loading, PSU shows you the preview that is stored in the database (and created during thumb building). Full Loading, loads the full image from file. When I restart PSU it is good. I can open it with double-click or Enter. This one photo is always good. When I go with the cursor keys on ...
by Hert
16 Apr 21 7:23
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

I did a video yet. When the picture changes, I do it with the cursor: Please delete your video. It shows you Google API key, which makes it prone for misuse! I've deleted the link to it. As mentioned, I cannot reproduce your issue here. Picture quality is excellent. Try this: Instead of opening the...
by Hert
16 Apr 21 7:16
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 35
Views: 944

Re: Poof crashes / instability

I just created a new catalog. And then tried to exit PSu. Instead, I got an exception. "Field not found"???? That should not be possible and if that field is missing in your database then yes, very strange things will happen and in that case I'm not surprised that you get crashes all the time. Mayb...
by Hert
16 Apr 21 7:05
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 35
Views: 944

Re: Poof crashes / instability

Hert wrote:
04 Apr 21 22:34
You can create a PostgreSQL backup as described in the Maintenance manual.
Restoring is also explained in the Maintenance manual.
by Hert
15 Apr 21 10:09
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 35
Views: 944

Re: Poof crashes / instability

ICS complements the standard metadata and contains the data that is not in other metadata (like version info, stacks, etc).
by Hert
15 Apr 21 9:27
Forum: Photo Supreme
Topic: Poof crashes / instability
Replies: 35
Views: 944

Re: Poof crashes / instability

First make sure you have a backup. PSU keeps a "last resort" backup in the metadata, called the ICS (IDimager Core Schema). By default PSU is configured to write the ICS. If you want to rebuild a catalog from the ICS then make sure that after creating a new catalog that you enable ICS reading in the...
by Hert
14 Apr 21 18:09
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

Make sure that you have “load full size” in the viewer’s options.

Fyi: the viewer (full size) and adjust is 100% the same component...it’s only the side panel that’s displayed by clicking Adjust. So when the load full image is ticked then Preview and Adjust can’t be different.
by Hert
14 Apr 21 9:55
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

As long as you get different display results between Windows and PSU you have something configured incorrectly. Your first goal is to get identical results. Leave all view settings at their default. Don't tick Sharpened. And Use Full Size loading. With Sharpened *unticked* absolutely NO sharpening i...
by Hert
13 Apr 21 22:52
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

What you see is the result of your monitor profile that you configured as the output profile. Is this a calibrated monitor and is this the profile that was created by the calibration process? If so then what you see are the correct colors. If this is a profile that came deployed with the monitor and...
by Hert
13 Apr 21 13:05
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

In your Color Management settings you've set the Monitor Profile as your input profile *and* as the output profile. That is incorrect. Set the input profile to sRGB. The Output profile is the profile that is used to present the image and that is your monitor profile. Here's how it looks compared to ...
by Hert
13 Apr 21 8:49
Forum: Photo Supreme Workflows
Topic: Main Version Detection Method
Replies: 2
Views: 92

Re: Main Version Detection Method

A warm welcome to the forum.

I haven't tried it here, but my first thought is as illustrated below.
Extend the list of extensions with file extensions you want to detect:
Detection.png
Detection.png (120.64 KiB) Viewed 86 times
by Hert
13 Apr 21 8:35
Forum: Photo Supreme
Topic: Picture quality very bad
Replies: 16
Views: 457

Re: Picture quality very bad

In addition, the color difference: make sure that you have color management switched ON. And that your output profile is configured exactly the same as in Bridge. And, as snowman1 suggests, if you have the Viewer configured to display previews then make sure that you also build thumbs/previews with ...