Problems to import from card reader

[tumirnix]

Hello all,
starting with one of the last updates (currently I'm using 2025.1.8.7780 on Windows 11 and 10), the import from an SD card reader does not work anymore, when I imported first some images from a local temp folder.
I have to open the menu "Import to Catalog" manually (in earlier versions, this opened, when the card was inserted into the card reader),
then I use "More settings..." and to select the different source. When I select the drive "E:" or "F:" PSU claims, that this were not be available.
But the folder is available in the Windows Explorer.

Restarting of PSU seems to help.

Has anyone made a similar experience?
Best regards
Martin

[HCS]

I believe this should work from PSU, but i'm not using this option. I try to circumvent this from happening by first dropping my files from card to a drop folder on a hard drive. From there, i run the import into PSU.

[tumirnix]

Hi HCS,
thanks for your reply. I'm using the same way to put first the images from a smartphone to a temporary folder on the PC/Laptop and in a second step I import it into PSU from the temporary folder.
This is still working
Best regards
Martin

[gcorbin]

Yes, I am having the same issue with the last couple of version and have already reported the issue to support.

When I insert a SD card, I need to manually start the importer. When I insert a USB drive, I need to restart Photo Supreme before I can use the drive. Both these issues have been reported to support and I am sure will be fixed shortly.

[BertiIrmo]

I also had this problem a long time ago and now copy the photos to a folder on the PC first.
Importing from this folder via PSU works without any problems.
However, copying the photos with Windows sometimes stops immediately after starting, I then have to press “repeat” on the selection field. All the photos are then moved to the folder.

[gcorbin]

Hert has fixed the issues with detecting removable drives in 2025.2.0.7801. Upgrade and you should have no more issues.

[tumirnix]

Hi Hert and "gcorbin",
thanks for your support and your information. I can confirm that with the version 2025.2.0.7825 the import recognized the SD card in the card reader and started as expected.
Have a nice rest of the weekend
Martin