app starting in wrong resolution after upgrading to macOS Sonoma

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mdebokx
Posts: 7
Joined: 25 Nov 22 18:10

app starting in wrong resolution after upgrading to macOS Sonoma

Post by mdebokx »

since upgrading macOS to Sonoma release, PS is not working. When I start the app, it starts in wrong resolution. all windows are extremely large text and icons. It is not workable.

Is there a way to reset the resolution of PS ?

[ external image ]

[Hert; changed the title to better cover the subject]
Hert
Posts: 7870
Joined: 13 Sep 03 6:24

Re: app starting in wrong resolution

Post by Hert »

Apple made a change in Sonoma. Make sure that you upgrade to the latest build, anything higher than 2023.2.0.5027. That is the version that includes the Sonoma support.
This is a user-to-user forum. If you have suggestions, requests or need support then please send a message
olofa
Posts: 2
Joined: 07 Oct 23 6:20

Re: app starting in wrong resolution

Post by olofa »

Is there a way to upgrade the version outside of the application? Because in this resolution mode it is not possible to trigger the updating process. Could I uninstall and re-install the application without loosing my settings, media and meta data?
Hert
Posts: 7870
Joined: 13 Sep 03 6:24

Re: app starting in wrong resolution

Post by Hert »

You can download the latest version in the Control Panel at https://cp.idimager.com Find the download link in the right side column.

Install over your existing copy.
This is a user-to-user forum. If you have suggestions, requests or need support then please send a message
olofa
Posts: 2
Joined: 07 Oct 23 6:20

Re: app starting in wrong resolution

Post by olofa »

Nice. Worked like a charm. Thank's.
mdebokx
Posts: 7
Joined: 25 Nov 22 18:10

Re: app starting in wrong resolution after upgrading to macOS Sonoma

Post by mdebokx »

Sorry for the late reaction. Yes the new download and re-install solved the problem
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