DXO to PSU nef thumbnail problem

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peterpix
Posts: 10
Joined: 01 Jun 16 15:36

DXO to PSU nef thumbnail problem

Post by peterpix » 11 Apr 17 11:24

When I open a NEF file in DXO Optics Pro from Photo Supreme, and then process in DXO and close it, the thumbnail in PSU changes from the original NEF thumbnail image to a weird cross-processed look (see attached comparison). If I do it again the weird PSU thumbnail gets darker. Running rebuild thumbnail doesn't fix it.

The NEF file itself appears to be unaffected. When I use Windows Explorer to look at the directory, the thumbnail is like the original. So I have to conclude that it is PSU misreading the data in the NEF file or the sidecar or DOP file.

Does anyone have any idea how to fix this?

Thanks

Peter
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fbungarz
Posts: 3115
Joined: 08 Dec 06 5:03
Location: Galapagos, Ecuador

Re: DXO to PSU nef thumbnail problem

Post by fbungarz » 11 Apr 17 16:29

Which DxO version are you using. I used to have big problems with DxO 10, those are gone in DxO 11.

peterpix
Posts: 10
Joined: 01 Jun 16 15:36

Re: DXO to PSU nef thumbnail problem

Post by peterpix » 11 Apr 17 16:45

Hi, I am using 11 too.

Peter

Hert
Posts: 20242
Joined: 13 Sep 03 7:24

Re: DXO to PSU nef thumbnail problem

Post by Hert » 12 Apr 17 22:37

How did you set DXO support in PSU's preferences? Disable it if you don't want it.
This is a User-to-User forum which means that users post questions here for other users.
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