Images greyed out - cannot be selected for import

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Stephen
Posts: 481
Joined: 01 Oct 14 10:15

Images greyed out - cannot be selected for import

Post by Stephen » 06 Apr 17 12:08

This has just started when trying to import images. They are shown greyed out in the selection window under Mac, so they cannot be selected and therefore not imported. Same for internal and external drives. This is interrupting workflow as everything goes through PSu.

Any ideas please?
Never say never change, but using Mac since 2005. Photo Supreme 3.2.0.2075 until 12 Aug 2016, then 3.3.0.2558, 17 Sept 2016 3.3.0.2570; 6 Oct 2016 3.3.0.2582. 14 Oct 2016 3.3.0.2589. I stand behind the interoperability of files between systems.

Hert
Posts: 20238
Joined: 13 Sep 03 7:24

Re: Images greyed out - cannot be selected for import

Post by Hert » 07 Apr 17 3:39

What do you mean with "graced out"? Afaik there's no way that thumbs are ever graded out. Can you add a screenshot?
Also check that you're not in travel mode.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

Stephen
Posts: 481
Joined: 01 Oct 14 10:15

Re: Images greyed out - cannot be selected for import

Post by Stephen » 07 Apr 17 11:58

Thanks, Hert. I don't know what it was*, but it's working today.
* Could have been me jet-lagged ;-)
Never say never change, but using Mac since 2005. Photo Supreme 3.2.0.2075 until 12 Aug 2016, then 3.3.0.2558, 17 Sept 2016 3.3.0.2570; 6 Oct 2016 3.3.0.2582. 14 Oct 2016 3.3.0.2589. I stand behind the interoperability of files between systems.

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