Trouble logging into Smugmug

Larry56
Posts: 315
Joined: 05 Jul 10 6:57

Trouble logging into Smugmug

Postby Larry56 » 21 Mar 17 0:46

I'm trying to upload some photos to Smugmug but all I get is the screen that's supposed list the galleries but nothing shows.

I've tried disconnecting and then reconnecting but to no success.

Windows 10, PSu v3.3.0

Anyone else have a problem?

tstoddard
Posts: 537
Joined: 07 Sep 12 12:51

Re: Trouble logging into Smugmug

Postby tstoddard » 21 Mar 17 11:54

Larry,

I just opened PSU and was able to successfully uploaded a photo to smugmug. All my galleries appeared as they should.
Tom Stoddard

Preston B
Posts: 383
Joined: 24 Feb 10 19:01
Location: Columbia, CA

Re: Trouble logging into Smugmug

Postby Preston B » 21 Mar 17 15:44

Larry,

Here a re a couple of things to try...

Log out of Smugmug.
In your browser, delete the cache and cookies.
Log back in to Smugmug and see if it works.
--P
Preston Birdwell
Columbia, CA

Photo Supreme on Puget Systems Obsidian: Win 10-64 bit Intel i5Quad Core 3.3Ghz 32GB RAM, and Puget Systems Traverse Laptop. Chamonix 4x5 and Nikon D-7100.

Please visit my web site at www.gildedmoon.com

Larry56
Posts: 315
Joined: 05 Jul 10 6:57

Re: Trouble logging into Smugmug

Postby Larry56 » 21 Mar 17 18:26

Thank you.

Today it seems to be back to normal. Must have been a Smugmug issue on my side.

Larry56
Posts: 315
Joined: 05 Jul 10 6:57

Re: Trouble logging into Smugmug

Postby Larry56 » 28 Mar 17 3:13

My problem is back.

I've tried creating a new profile and also tried disconnecting and reconnecting. I've made sure nothing else is connected and still no gallery list.

Can anyone who has Smugmug try theirs again to see if it works ok?

wphx
Posts: 38
Joined: 19 Nov 08 10:14

Re: Trouble logging into Smugmug

Postby wphx » 28 Mar 17 11:25

I am having the same issue today (28th March). When I share to smugmug from within PSU, the folder selection window is displayed, but it is empty (the selction window in PSU for a smugmug gallery). I tried disconnecting it and reauthenticating it, but no change. Thanks

tstoddard
Posts: 537
Joined: 07 Sep 12 12:51

Re: Trouble logging into Smugmug

Postby tstoddard » 28 Mar 17 11:39

I can confirm that the same thing is happening to me right now as well. I'll try again later today to see if the issue goes away as it did for Larry last week.
Tom Stoddard

Larry56
Posts: 315
Joined: 05 Jul 10 6:57

Re: Trouble logging into Smugmug

Postby Larry56 » 28 Mar 17 17:00

I've contacted SmugMug and they've told me they can't say why I/we can't connect. She suggested that perhaps Photo Supreme is using an older API but that's just a guess on her part. She told me that she hasn't heard of any third party programs having any problems and she's not familiar with PSu.

She did say that she didn't know of any recent API changes on their part but she can't say for sure.

I have posted the issue to Mantis today.


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