Access to Mantis

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simato73
Posts: 31
Joined: 27 Nov 16 23:10

Access to Mantis

Post by simato73 » 04 Feb 17 23:19

Hi,

I have requested access to Mantis weeks ago (I understand this is a separate thing to a forum account).
I did not receive the confirmation email (I am sure it did not end up in the trash) and after waiting some time contacted the board administrator for help, again without response.

At this point I don't know what else to do. Hopefully somebody reading this could help.
Simone

weidmic
moderator
Posts: 4075
Joined: 04 Dec 06 22:21

Re: Access to Mantis

Post by weidmic » 05 Feb 17 1:23

simato73,

can you shoot an email to support@idimager.com?
Please include the username for mantis.

Cheers,
Michael
Please visit my homepage http://www.senoiaphoto.com

simato73
Posts: 31
Joined: 27 Nov 16 23:10

Re: Access to Mantis

Post by simato73 » 08 Feb 17 22:40

Hi Michael,
Thanks for replying.
I am not sure whether anybody has already done something, but when I went again to Mantis this time I did not get the usual message "the account has not been verified".
So I was able to reset my password and access Mantis.
I think no further action is necessary, thank you for your time.
Simone

weidmic
moderator
Posts: 4075
Joined: 04 Dec 06 22:21

Re: Access to Mantis

Post by weidmic » 08 Feb 17 23:02

No further action is necesarry :) - glad you are in!
I am sure Hert granted access - not sure why the verification emails not always go out.
Something only the amdin can tell...

Cheers,
Michael
Please visit my homepage http://www.senoiaphoto.com

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