Unexpected import behaviour

Post Reply
KeesdH
Posts: 60
Joined: 26 Jun 08 19:53

Unexpected import behaviour

Post by KeesdH » 03 Aug 14 11:30

Since a few weeks when I import pictures with the import wizard, pictures are stored in the database, however are not being added to the folder structure. So when I want to do versioning pictures are not being seen. When I do a verify of the folder pictures are again being added to the database so they exist twice!! Never seen this behaviour before.

Is this a setting (user error) or is this a bug?

Please help

Kees

Hert
Posts: 20345
Joined: 13 Sep 03 7:24

Re: Unexpected import behaviour

Post by Hert » 04 Aug 14 11:13

Kees,
The FOLDERS section will show you all folders that are in the database. If pictures are stored then they also appear in FOLDERS.
Could it be that you have a custom root set for the FOLDERS so that you don't see folders outside of that root?
Hert
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

KeesdH
Posts: 60
Joined: 26 Jun 08 19:53

Re: Unexpected import behaviour

Post by KeesdH » 04 Aug 14 16:21

Hert,

Found the issue. My pictures are on a mapped network drive. Most of the time PSU sees this drive with the logical name (DISKSTATION) and from the importer now it sees the drive with the IP address and therefore creating two "different" entries in the database. Any suggestions how to prevent this are much appriciated.

Kees

Hert
Posts: 20345
Joined: 13 Sep 03 7:24

Re: Unexpected import behaviour

Post by Hert » 04 Aug 14 20:22

A disk is recognized by drive serial number plus volume name plus drive type (fixed or removable). When either of these three attributes change then PSU considers it another drive.

You can right click on the duplicate drive with the red folder icon and map the drive to the correct physical folder. That will merge the two.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

KeesdH
Posts: 60
Joined: 26 Jun 08 19:53

Re: Unexpected import behaviour

Post by KeesdH » 04 Aug 14 20:47

Hmm, did not change the drives, nor the NAS, although I sometimes remove and restore the networkdrive (logically), still sometimes PS makes it a different drive and I have the same issue with JRiver Media Center which does the same thing.

What puzzles me is that one time the logical name is being used: \\DISKSTATION\FOTOARCHIEF\.... and the other time \\192.168.1.10\FOTOARCHIEF\... Any ideas appriciated.

Could it have to do with PS thinks the drive is removable because sometimes it can't find it? But why switch from IP to logical name??

Hert
Posts: 20345
Joined: 13 Sep 03 7:24

Re: Unexpected import behaviour

Post by Hert » 04 Aug 14 20:52

If suddenly the ip number is used then there's no host definition on your network. I'm not a network specialist, but it think that indicates issues with the dhcp server (usually part of your home router). Another reason could be multiple machines in the network sharing the same ip number. Maybe someone with more network skills can chime in.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

Hert
Posts: 20345
Joined: 13 Sep 03 7:24

Re: Unexpected import behaviour

Post by Hert » 04 Aug 14 20:57

Or you have two shares created; one with the host name and one with the local IP address of the server
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

Post Reply