Feature requests and Bug reporting

elisabeth999
Posts: 9
Joined: 30 Jan 12 5:04

Re: Feature requests and Bug reporting

Post by elisabeth999 » 20 Mar 13 1:43

I have the same bug as 0001507. I see that it is resolved in the Mantis system? But what is the resolution? There is no information in the Mantis to describe what the fix is. Am I supposed to resubmit the same issue?
Thanks

Hert
Posts: 20343
Joined: 13 Sep 03 7:24

Re: Feature requests and Bug reporting

Post by Hert » 20 Mar 13 6:48

That bug was fixed and is included in the next release.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

elisabeth999
Posts: 9
Joined: 30 Jan 12 5:04

Re: Feature requests and Bug reporting

Post by elisabeth999 » 20 Mar 13 20:27

And when is the next release?

weidmic
moderator
Posts: 4076
Joined: 04 Dec 06 22:21

Re: Feature requests and Bug reporting

Post by weidmic » 20 Mar 13 20:53

now :)

Mikki
Posts: 491
Joined: 08 May 05 9:59
Location: Denmark
Contact:

Re: Feature requests and Bug reporting

Post by Mikki » 20 Mar 13 21:25

Hi.

Some weeks ago I requested access to the bug forum by registering username and e-mail address at http://bugs.idimager.com.
I have received nothing from the site yet.
Any idears how to get access?

Kind regards
Mikki

weidmic
moderator
Posts: 4076
Joined: 04 Dec 06 22:21

Re: Feature requests and Bug reporting

Post by weidmic » 20 Mar 13 21:30

Please send a email to support@idimager.com with your chosen username. Hert has to activate your mantis account before you can access mantis to report bugs.
I guess when he can not allocate who you are he will not activate the account for spam reasons...

Regards,
Michael

Mikki
Posts: 491
Joined: 08 May 05 9:59
Location: Denmark
Contact:

Re: Feature requests and Bug reporting

Post by Mikki » 20 Mar 13 21:54

Thanks, Michael.

Understandable precautions...

Br
Mikki

mantras
Posts: 204
Joined: 24 Dec 12 8:36

Re: Feature requests and Bug reporting

Post by mantras » 29 May 13 11:44

hi
may i ask these features ?

1) font size under in -> show custom thumbs info

2) a photo cover flow , like adobe bridge cs6 or other programs for a fast review starts ,color labels
Image

3) the possibility to use the mouse wheel maybe + shift to zoom in and out

4) lossless image rotation on thumbs

thanks
Photo Supreme Evangelist ,windows 8.1 and 7 64bit,photoshop cc bridge cc and dxo 9

Hert
Posts: 20343
Joined: 13 Sep 03 7:24

Re: Feature requests and Bug reporting

Post by Hert » 29 May 13 12:26

mantras wrote:may i ask these features ?
As stated in the opening post of this forum topic:
Feature requests and bugs for Photo Supreme can be reported in the Mantis Bug Ticketing system;

http://bugs.idimager.com

A separate registration is required.
Also very important;
Always report a single/isolated issue in a single ticket. If you have multiple issues then create a single ticket per issue. Don't group them together. This is to prevent that single issues inside such a ticket get overlooked and lost when the ticket is closed.
Also don't use error descriptions as "and so on" because that is not something that can be fixed. Be specific and try to enter a description that allows someone else to reproduce the issue. Also provide examples where possible.
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

mantras
Posts: 204
Joined: 24 Dec 12 8:36

Re: Feature requests and Bug reporting

Post by mantras » 30 May 13 8:42

IDimager wrote:
mantras wrote:may i ask these features ?
As stated in the opening post of this forum topic:
Feature requests and bugs for Photo Supreme can be reported in the Mantis Bug Ticketing system;

http://bugs.idimager.com

A separate registration is required.
HI Hert
i did register and i report an issue
but to suggest one or more features? what should i do ? i have view iusse - report issue
thanks
Photo Supreme Evangelist ,windows 8.1 and 7 64bit,photoshop cc bridge cc and dxo 9

Hert
Posts: 20343
Joined: 13 Sep 03 7:24

Re: Feature requests and Bug reporting

Post by Hert » 30 May 13 9:07

Just report it as an "issue"
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

User avatar
snowman1
Posts: 307
Joined: 01 Jan 07 3:13
Location: UK

Re: Feature requests and Bug reporting

Post by snowman1 » 27 Jul 13 18:26

Hi, can anyone tell me where the release notes can be found?
Thanks
Snowman1
http://www.flickr.com/photos/snowman-1/
--------------------------------------

Hert
Posts: 20343
Joined: 13 Sep 03 7:24

Re: Feature requests and Bug reporting

Post by Hert » 29 Jul 13 11:24

Release notes are sent out as a notification inside the application.

Hert
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

HCJ
Posts: 61
Joined: 04 Aug 08 23:03

Re: Feature requests and Bug reporting

Post by HCJ » 17 Sep 13 23:01

I filled out the request for bug reporting more than a week ago and never received the email to validate my sign up ???

Hert
Posts: 20343
Joined: 13 Sep 03 7:24

Re: Feature requests and Bug reporting

Post by Hert » 18 Sep 13 8:16

Most likely it ended up in your spam box, and if not then maybe even your provider marked it as spam and deleted it before even delivering it to you. Unfortunately spam "protection" went over the top and became a problem of its own...
This is a User-to-User forum which means that users post questions here for other users.
Feature requests, change suggestions, or bugs can be logged in the ticketing system

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