Search found 359 matches

by Preston B
18 Apr 16 19:29
Forum: Photo Supreme
Topic: Network & Reliability?
Replies: 10
Views: 3266

Re: Network & Reliability?

I've had no need to use email support, so can't comment on that, however you will find that this forum is normally very responsive and helpful in resolving most problems. Same here, and I have found the forum to be quite helpful. Also, Hert, the PSu developer does answer questions posted in the for...
by Preston B
18 Apr 16 19:18
Forum: Photo Supreme
Topic: Beta 3.3 version
Replies: 58
Views: 25545

Re: Beta 3.3 version

Hert, can I assume V 3.3 will be a free update once beta testing is completed?

Thanks for the list of the updates you added to your original post.
--P
by Preston B
15 Apr 16 22:21
Forum: Photo Supreme
Topic: Strange color no color management
Replies: 4
Views: 1596

Re: Strange color no color management

Could the problem be the configured output profile in the Color Management dialog? That would be my guess, too, Mike. My input color profile is sRGB and I have my output color profile set to the icc profile for my monitor. The check box, "Use color management to generate thumbnails" is unchecked. A...
by Preston B
15 Apr 16 16:58
Forum: Photo Supreme
Topic: Purge Unused Keywords Version 19.8
Replies: 12
Views: 2178

Re: Purge Unused Keywords Version 19.8

I bought it on sale before school started from Apple Store 9/1/13 version 1.9.2 (4+) and updated it from the Apple Store 11/7/13 to version 1.9.8.175 I missed a period. Sorry. So my version now is 1.9.8.175 Is there a quicker way to purge unused keywords? Sorry for the delay and wrong version numbe...
by Preston B
15 Apr 16 15:04
Forum: Photo Supreme
Topic: Purge Unused Keywords Version 19.8
Replies: 12
Views: 2178

Re: Purge Unused Keywords Version 19.8

I am having trouble figuring this out, too. Can you post a screenshot of the UI, Bert?

Also, if you remember, is this where you downloaded the application? http://www.idimager.com/WP/?page_id=20 ?
Here is the IDImager Home page. Does this look familiar? http://www.idimager.com/WP/
--P
by Preston B
02 Apr 16 21:39
Forum: Photo Supreme
Topic: How often does Photo Supreme crash for you?
Replies: 46
Views: 11792

Re: How often does Photo Supreme crash for you?

Post by Stephen » Fri Mar 25, 2016 7:50 am

If you have a lot of tabs open you might try closing them first and see if the problem recurs.
Stephen, I don't recall how many tabs I had open at the time of that crash, but I will be mindful of that. Thanks!
--P
by Preston B
23 Mar 16 17:06
Forum: Photo Supreme
Topic: How often does Photo Supreme crash for you?
Replies: 46
Views: 11792

Re: How often does Photo Supreme crash for you?

Hi All, I ran a quick test locking and then unlocking portfolio collections: 1. On a collection sorted by file name, PSu did not crash. 2. On a collection manually sorted, PSu did not crash. So, the issue I reported earlier in this thread may have been a one-off. If it happens again, I'll report bac...
by Preston B
22 Mar 16 1:06
Forum: Photo Supreme
Topic: How often does Photo Supreme crash for you?
Replies: 46
Views: 11792

Re: How often does Photo Supreme crash for you?

Mike--

This could be related to the other two bugs. I just tried to move a portfolio collection up in a listing, and PSu locked up. After looking at the bug report, it appears this may be an issue with Win 10.
--P
by Preston B
22 Mar 16 0:46
Forum: Photo Supreme
Topic: Access Violation (0) when closing full screen preview
Replies: 7
Views: 2235

Re: Access Violation (0) when closing full screen preview

Here is what I did to try to reproduce this:

1. Select an image thumbnail
2. Click Preview
3. Click Full Screen
4. Tap the Esc Key
5. Returns to standard view of the UI

Appears to be working fine for me. Build 2075, Windows 10, 64 bit.

Andrew, if you are using different steps, what are they?
--P
by Preston B
21 Mar 16 19:20
Forum: Photo Supreme
Topic: How often does Photo Supreme crash for you?
Replies: 46
Views: 11792

Re: How often does Photo Supreme crash for you?

I had a PSu crash today in the current build 2075, Windows 10 Pro. 1. Display a manually sorted Portfolio Collection 2. Right click the Portfolio Collection title 3. Select "Lock Collection" 4. Photo Supreme shows 'Not Responding' in window title bar. The same thing happens when 'unlocking' the coll...
by Preston B
18 Mar 16 6:17
Forum: Photo Supreme
Topic: Green pane in the Info Panel
Replies: 16
Views: 2743

Re: Green pane in the Info Panel

I'm confused, Preston. Why would that disparity occur and why should it be acceptable? Mike, I did not say I found it acceptable; quite the opposite, in fact. In the case of file sizes, PSu and Windows agree, but the number reported by Photo Shop is slightly higher, so it may have something to do w...
by Preston B
18 Mar 16 1:22
Forum: Photo Supreme
Topic: Green pane in the Info Panel
Replies: 16
Views: 2743

Re: Green pane in the Info Panel

Just for grins, I checked the dpi and bit depth of one of my 4x5 film images in PSu's Info Panel and in Photo Shop... PSu: 96 dpi, 8 bit, 6502X8500 px, 660.3 MB Photo Shop: 1800 dpi, 16 bit, 6502X8474 px, 695.7 MB The disparity in the pixel dimensions and file sizes I can understand, but why does PS...
by Preston B
17 Mar 16 19:15
Forum: Photo Supreme
Topic: Green pane in the Info Panel
Replies: 16
Views: 2743

Re: Green pane in the Info Panel

Mike is correct. DPI is only meaningful when printing. The DPI you use for print is that which your printer uses as its native resolution. For example, my Epson printer's native resolution is 360 DPI, and my HP is 300. In my editing software (Photo Shop) I size the dpi to either one of these dependi...
by Preston B
13 Mar 16 1:54
Forum: Photo Supreme
Topic: PS backup process slow?
Replies: 19
Views: 3953

Re: PS backup process slow?

Phil & Preston - why would you do that??? I know I would not, but human nature being what it is, a panicked user may see Tools>Restore Photo Supreme Data when their catalog or thumbs are gorked, having forgotten that they had used another backup method. Frank, I do use PSu's backup function to back...
by Preston B
12 Mar 16 21:56
Forum: Photo Supreme
Topic: PS backup process slow?
Replies: 19
Views: 3953

Re: PS backup process slow?

If you use an external backup process, there is never a need to use Supreme's Restore function. Instead, you can simply put your backup catalog files in the proper folder and then load Supreme. That's true, Mike. My point was that if one used another backup solution and then tried to PSu' Restore f...